Atlanta >Food & Dining > Serpas
659 Auburn Ave #501, Atlanta, GA | Directions 3030733.757039 -84.366102
Neighborhoods: Northeast, Northeast, Old Fourth Ward
Be sure to stop by on Sunday for their brunch-it's one of the best deals in the city! The must orders are the tuna tartare, smoked salmon chips and the fried oysters eggs benedict! And if you're in the mood for something sweet, order the gingerbread trifle!
NOT VEGETARIAN FRIENDLY!!!
I booked this restaurant 2 weeks ago for a group dinner, I am vegetarian so always check there is at least one entree I can eat, at that time there was a risotto that looked good .
We arrived last night and the menu had been changed and there was now NO entree that was vegetarian at all. We talked to waitress , who said she talked to the chef and we were promised I would have a pasta dish with veges and some tofu. Sounded good.
HOWEVER, what arrived was about a cup in volume of undercooked vegetables- no pasta no tofu, half the vegetables were inedible as they were so hard, the whole thing was over seasoned with salt. I told the waiter it was not good and not what I had been promised. Nothing was done
The check came and I had been charged $20 for a cup of badly cooked vegetables, again I complained about the high charge, they reduced the price to $16, again a ridiculous price. We were on our way to see a show so didn't have time to complain further but I was very unhappy and will never return.
The general service was slow, water not refilled, drinks slow to arrive and no real attempt made to deal with my complaint.
Best restaurant by far that we've been to in Atlanta. – Took some friends to Serpas last night, the atmosphere was wonderful with the complete glass wall of the restaurant. Our appetizers were the tuna tartar and the fried oysters, and they were beyond great. For our main course, we had the trout and the butternut squash risotto and both were perfect. The service was so inviting, that we have decided to have our company dinner there in two weeks.
We can't wait to go back again!!
WORST RESTAURANT EVER – I wanted to go to Serpas for a long time, Last night I went with a few friends and it was hands down the worst restaurant I have ever been to. The waiter was a jerk, he argued with us about items we did not order and the manager was very defensive. I cannot remember getting up in the middle of dinner and asking for the check. We didnt even want to finish out drinks. Terrible terrible terrible. Thank God for Sound Table down the street.
Fresh Brunch, kind of expensive – This place is kind of in the middle of nowhere, but is really cute and nice. Has an industrial feel inside and it feels like it's farm fresh, not sure if it is though. The Bloody Mary was completely fresh and really good. The french toast was good but not worth $14 or so it cost. Overall a cute place to take someone visiting but not some place I'd go to regularly.
Good Food, Bad Customer Service – Serpas is a chic spot with good food, however their customer service, and their treatment toward their guest is horrible. I made reservations for a dinner party and was almost forced to have a planned menu because I was thinking about 15 guest. I was told that they had a small kitchen and needed to be prepared for us, and that is standard for other restaurants, which I know is not true because I planned dinner parties at restaurants almost every year and this was a first. After discussing this for a while the owner said if I had 13 or less guest I would not have to have a set menu. The menu they were trying to force on me was a five course meal, which I was not going to make my guest pay for if they didn't plan on eating that much food.
Reservations were made for 12 guest and we arrived at the restaurant and got seated after the group arrived. The waitress came and took drink orders and appetizers. She brought back some drinks and took forever with the rest. I finally called the manager over to check on the rest of the orders. The manager brought them out with no apology...nothing. Dinner orders were placed and it took forever for them to bring our food out, and I mean a long time. The food finally was served. We received the tickets and one of my guest was charged for bread she ordered, but never got. Come to find out the bread was served to another guest on the other end of the table who ordered gumbo. She thought the bread came with it since she didn't order it or ask for it. It was a form of soup, so why not we thought. The guest who ordered the bread and did not receive it brought the charge to the waitress attention to remove it, so the waitress sent the manager over. The guest who ordered the bread didn't even see it on the table and the guest who got it with her gumbo didn't know the other ordered it, so we didn't question it at the time. The two guest where on different ends of the table. The manager came out and debated with my guest about the bread being brought out and eaten. He didn't take responsibility for it being given to the wrong person who had no idea she wasn't suppose to have it. The bread was $2, the manager was debating with the customer about it. He finally decided to say He would take it off if it would make her happy. That is what he should have said and done when he first walked out, and an apology along with it.
Also, Serpas charged me $2.50 to plate each of my bday cupcakes that they didn't plate, and they charge $2.50 each, to slice a cake if you bring that in. They try very hard to get every dime they can get from you.
This is the experience my guest and I had, and hope yours is better if you try this spot after reading this review.
If you like great service, SERPAS is NOT the PLACE – Serpas was randomly selected b/of all the hype, however, I was extremely dissappointed. I dine out quite a bit and was disgusted that our party of 10 had to wait almost 30 mins for a waitress to appear AFTER being seated. After taking our drink orders, we had to inquire multiple times as to when our drinks will come...finally, the manager took our orders again and brought over our drinks. The dinner order was the same experience. My assumption is that since they include a 20% gratuity for large parties, they don't owe you even mediocre service. If you have lots of time to waste, don't care for an attentive server, and enjoy rude management, this is the place for you!!!
Good Food, Great Drinks, and Awesome Atmosphere – I recently went to Serpas for dinner with two of my friends. I chose it because of it's recent review in GQ magazine. The restaurant itself is gorgeous - I love the interior decor and the beautiful stone wall. We were about 20 minutes late to our reservation but they sat us down right away. It took a little while to get our waitress over to the table but after she took our drink orders, she was extremely attentive and friendly. We were really indecisive about what we wanted to drink and eat and she really helped us. I had the Lemonade to drink first - it was so good I couldn't even taste the vodka. We ordered the eggplant hushpuppies, the calamari, and the mushroom and brie flatbread that were all good! Very different - my friend though the calamari was too spicy. We were still hungry so we then ordered some mashed potatoes and I ordered the corn soup which was delicious - it also had crab meat in it. I ordered the spiced orange drink which is one of the best drinks I have ever tried! I will definitely go back to Serpas!
Fantastic new Atlanta Restaurant – While home for Thanksgiving my family was excited to share their new restaurant find: Serpas True Food. We had a fantastic meal. 3 of us shared the house salad with blistered grapes (my first time eating a yummy blistered grape), pecans, cheese and a tangy dressing and the mushroom/brie flatbread to start. I had the scallops and they were perfectly prepared and the sauce has a great spicy tang that wasn't overwhelming. My folks had the maui-maui and both raved about it. The fried Apple Pie with vanilla ice cream was the perfect end to our meal. I drank the Peachtree Ice Tea (sweet tea vodka, peach juice and lemon) and could sip those all day long. The chef is from New Orleans and his food reflects some cajun roots. Can't wait to visit Serpas again on my next trip to Atlanta.
Nice comfort food – Serpas was good. Neither of us were oyster fans so we did not try the flash-fried oysters everyone raves about here. We did have the tuna and shrimp rolls and they were fabulous. The beet salad was okay. My friend's scallops were very good in a curry sauce and I had the braised beef with celery root. Both excellent. The braised beef was extremely tender and certainly comfort food. The sun coming through the glass in the afternoon was a bit harsh for dining. A see-through type pull down screen to keep the hot afternoon/early evening sun at bay would be a good addition. Our server Richard was great. We were disappointed that the chef-with only 6 tables occupied and obviously around-did not stop by our table. Wine list was weak.
BEAUTIFUL PLACE AND EXCELENT FOOD – FRIENDLY HOSTESS AND WAITRESS, THE CAME AROUND ALWAYS TO BE SURE OF EVERYTHING WAS OKEY, WE REALLY LIKE THAT. PLUS THE WONDERFUL FOOD AND TRENDY LOCATION.
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