Swissotel Chicago

323 East Wacker Drive, Chicago, IL | Directions   60601

41.887206 -87.618837

Open Hours

Daily 24 Hours

Hotels & Motels  more

Neighborhoods: Central, Loop

Swissotel Chicago
Swissotel Chicago
Swissotel Chicago
Swissotel Chicago

From The Owners of Swissotel Chicago

Official Site: Swissotel Chicago - Luxury Hotel in Downtown. Book Now!

Reviews for Swissotel Chicago

over a year ago

Wedding Bliss – Great hotel. Great prices, Great views. I had a hotel block here for my wedding and they took great care of me. I would highly recomend this to any visitor or bride looking for a hotel. Only downside was you have to pay to use the pool. Staff was great and the room was to die for.

Doesn't Recommend
over a year ago

An OK hotel, but definitely undeserving of four stars – This is a decent BASIC hotel. Don't come here expecting the four-star service touted in the promotional materials for this property, though. The room I had, 3316, faced south with a great view of the lake and Millennium Park. This view is soon to be spoiled by a high-rise being built immediately south of the Swissotel.

The room is basic with what looks to be c1985 hotel furniture that has definitely seen its better days. It is fairly clean, but cannot give it high marks for housekeeping (dirty bedskirt, a not-totally-clean bathroom on check-in, etc.). Walls seem quite thin. Can hear people on both sides as well as a lot of chatter through vent in the bathroom.

The restaurants on premises are very expensive (the Palm restaurant is $25+ per entree). Room service is equally expensive. A candy bar from the honor bar = $4. Bottle of water from the honor bar = $6. The gift shop is very pricey for sundries (I forgot deodorant -- stupid move -- and got a very small size of Sure for $5.44).

The upside is that the CTA buses run right outside the hotel (some can also be caught a block away at Michigan and Wacker). Check-in was friendly and efficient. It isn't the most conveniently located property, but certainly an easy walk to the hub of Michigan Mag Mile shops and The Loop.

Paid $99 through Hotwire. Would not wanted to have paid a lot more for this hotel. Most sources rate it at four stars. Most three-star hotels I've used in Chicago provided a higher level of comfort and amenity.

over a year ago

European superiority and excellent city views. – The Scene
This hotel's decor manages to be both modern and warm at the same time, with a chic limestone-floored lobby and cool, inviting colors throughout. Rounded walls in the corridors add a nice note.

The Details
All guest rooms have marble baths and separate, glass-enclosed showers. Some suites have a half wall and some steps to separate the bedroom from the living area--this set-up gives the illusion of space and privacy. The sofas in the suites are sleek but soft, recalling old-fashioned daybeds. Business travelers will find all the conveniences they need, and for foreign guests, there are staffers fluent in many languages, from Japanese to Hindi. The Palm restaurant fits in nicely in the hotel's overall classy setting. The exercise facilities and swimming pool area are large and well done, with stunning, unobstructed views of the city skyline from their 42nd-floor perch.

over a year ago

Wonderful Swissotel, Not like Atlanta – Received a great value through,

The hotel is beautiful and the staff will help you unlike the Atlanta Swissotel. Definitely one of my Favs.


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