Medford >Beauty > Emilio's Salon
414 Salem St, Medford, MA | Directions 0215542.422371 -71.092716
Tue - Sat, 9am - 7pm; Sun, Mon, closed
UNPROFESSIONAL, ARROGANT OWNER, AVOID AT ALL COSTS! – I bounced a check there due to a sudden closure of my checking account that was beyond my control (precaution due to fraudulent activity on my account) and I forgot I wrote him a check. So when the bank asked if there was anything outstanding they needed to honor I said no. THAT WAS MY FAULT, the rest RIDICULOUS! Emilio had my number but rather than calling me he chose to call my aunt to tell her. My aunt was nervous to tell me cause she thought I was in trouble financially since I bounced a check for only $60 I must be hard up, 3-4 weeks later my little cousin told me that she heard family talking over Sunday dinner, and that I bounced a check. I was mad that he had called my aunt AND NOT ME but I immediately called him to apologize and arrange payment. I said I'd be by Tuesday 5/24 since they were closed Monday. I said I'd try to go in in the am. I had such a hectic day at work and was with customers ALL day. At 4pm on 5/24 I got a frantic call from my neighbor, asking me: Am i ok? Do I need to borrow $? I said no, why what's up. He said Emilio was going door to door asking where I worked, when do I come home, etc.. Told all neighbors I bounced a check but neglected to say we'd talked about it and that it was only $60!!! HE IS UNPROFESSIONAL AND I BELIEVE THAT TO GO DOOR TO DOOR AND BROADCASTING PRIVATE BANKING INFO IS ILLEGAL. So he discredited me with both my family and neighbors before ever attempting to call me personally. HE HAD MY NUMBER. When we spoke Saturday he even reiterated that fact and read me the cell phone number. I guess things are really tough for him if he has to resort to such tactics. I am going to pursue action against him if it is determined that he broke any laws. If he didn't, he certainly did not act professionally!!! THAT'S FOR SURE. I would like to apologize for making a scene in his shop but after my frantic neighbor called me, I was pissed. I asked why would he do that? Why go door to door in my neighborhood where I've lived for 15 years and say I'm passing bad checks (neighbors assumed it was a large amount due to how he was acting and how he was knocking on everyone's door) and telling people he needed to find me!!!! HE HAD MY #!! When I asked why he just smirked and that set me off. So sorry for that and only that Emilio. The only reason I could think of that he'd gone so crazy, was that it had been about a month, but if he'd called ME FIRST that never would've happened. As for their work, when Paul was there, salon was great. He's not there anymore. I was unhappy with my haircut and my cousins highlights were brassy and way too chunky (6 large sections of orange) but she's 12 & thought it was cool so I never said anything. If he hadn't done all that over the check I never would've posted a neg review, but I feel I have no choice now.
EXCELLENT Salon!!!!! A++++++++++++ – This is by far the BEST salon I've ever been to. Emilio ws very nice and Muffy was excellent! So friendly! I left there feeling like I've known them for years. I've never had such a wonderful salon experience ever. I told Muffy what I wanted, and she knew exactly what I was talking about. She even offered suggestions on what looks good for me and she was 100% right! You can tell they know what they're doing in there.
I would recommend this place to anyone and everyone. Aside from the excellent service and friendliness, there is parking right in the back, and their prices are unbeatable!! They're very laid-back in there; they don't rush you in and out like many other salons I've been too and then rip you off with the price. They know what they're doing and they treat customers the way every place should. I've finally found a salon I know I will always trust and go back to. I encourage everyone to go there!
avoid at all cost – I went to Emilios a few years ago for a haircut, his wife Muffey did a terrible job, could not wait for it to grow out, so this past week i was trying to find someone to highlight my hair my regular hair stylist was having a baby. I stopped by talked to Emilio he said he would highlight my hair saturday and gave me a price, when i got there he was busy and said Muffy will do my hair, so i figured ok she never higlighted my hair before. so i took the chance,when it was done i had orange roots, told her i did not like it so she put a toner on it, still orange just lighter, then she picks up the scissors i told her no haircut, she does not listen very pushy and starts cuitting, i made her stop but by then i had one side with wings, i was so mad, when i left and i was charged more then he quoted, the next day i went to another salon to get the color fixed, and the cut straigtened out and cost me more money. i would not recommend this place to anyone, now they have ruined my hair twice!
The absolute BEST hair salon! – Emilio's Salon is absolutely wonderful. Emilio, Muffy & Paul are GREAT stylists, have EXCELLENT personalities and really care and appreciate their customers. I live in Natick and have never lived any where near Medford. My sister, who lives in Medford, has gone there for many years and since I was unhappy with my current, local stylist, I tried Muffy. I was so pleased with my cut and color. She listened to what I wanted, made suggestions and we worked with it. My husband now goes to Emilio, who is also great. I even brought my two year old daughter there for her first haircut!
Along with looking great when we leave there, we always leave with a smile on our face - we have a great time there! Emilio, Muffy and Paul are hysterical! You really can't beat the atmosphere, nor their prices. I have absoutely no problem traveling from Natick to Medford anytime one of us needs a haircut - it is so worth it! I would travel from Florida to there, if I had to!
You can't go wrong there - you just can't.
Good job, but doesn't listen! – I agree with the poster who said Emilio gave her a style she did not want. I LOVE how he cuts my hair, and his prices for highlights cannot be beat, but I am specfically growing my hair out for my wedding, and I told him that multiple times. I also said I wanted "just a trim," with bangs on one side (I part it on the side). He said I needed long layers, so I said ok, as long as he doesn't go too short.....I now have 3-4 inch pieces all over my head!!! He did not just give me bangs, but layered it all around my face. I have to say, it does look very flattering, but I have my heart set on an updo and need to grow my hair out. I was disappointed that he did not listen to me.
Also, I told him I wanted to have my hair done by him on my wedding day, and my bridesmaids as well. He'd make about $600 from us that morning, and he just shrugged and said it's too early to put it on the calendar (8 months away!). I felt like he didn't want my business, which is fine...I'm taking it elsewhere!
Love this salon – Maffi has been cutting my hair for years and does a great job for a great price. Everyone in the salon is very friendly and customers all chat with each other, too, even if we don't know each other. The person who said Emilio is pushy must be nuts. He is very humble and kind. If he wanted her to look a certain way, she probably should have trusted his taste. His customers always look terrific! Highly recommend.
Great salon, friendly service – I have been going to Emilio Salon since I lived two doors down in 1999-2000, I have since moved into a neighborhood in Boston about ten miles away. I do not have a car and have to rely on public transportation to get there, and it is worth every minute of it. Muffy or Paul usually cut my hair and do it better than anyone else. They are friendly and fun and always make it an enjoyable experience. I'm sorry that another poster had problems with Emilio, I can't speak for them because he has never cut my hair, but I know people who have had their hair cut by him and they seem to like him. If you really get to know them, they sometimes throw in free perks (like eyebrow waxing, highlights, etc) as a thank you.
PushyHairdresser – Emilio is very pushy and doesnt care if you dont want a certain look done. He tells you that you have to get it done and in a very rude manner. He is also very insulting. I wouldnt recommend him.
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