Giovanna's Salon & Spa

(781) 848-7686

900 Washington St, Braintree, MA | Directions   02184

42.202928 -71.004791

Open Hours

Mon, 10am - 6pm; Tue - Thu, 8:30am - 9pm; Fri, 8:30am - 7pm; Sat, 6:30am - 7pm; Sun, closed

 
Beauty Salons

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Giovanna's Salon & Spa
Giovanna's Salon & Spa
Giovanna's Salon & Spa
Menu
Cut and Blow Dry, Blow Dry, Men's Haircut, Children's Haircut, Wash and Set, Formal Occasion Styling, Bridal Styling, Permanent Wave, Brazilian Smoothing Treatment, Formaldehyde Free... more

Reviews for Giovanna's Salon & Spa

Recommends
4.0
over a year ago

Some stylists are better than others – I have been there several times over the past few years, and have had a range of service. Depending on who I was seeing that day, I could be taken right away, or I could find myself waiting for over 45 mins. Recently, I made an appointment for an updo with one stylist, who left me waiting because her friend came in without an appointment and bumped me. If I wasn't so desperate for the updo, I certainly would have left. Now I only make appointments with one stylist in particular, and she has been fantastic - prompt, friendly, and does great work.

Doesn't Recommend
1.0
over a year ago

Left Waiting – I went there for my scheduled appointment a little early- talked to receptionist who said she would tell the hairdresser I was there. I then sat there for 35 minutes - as people came and went and no one spoke to me -- I then left. It nice that they don't have to worry about the customer in these economic times--I would never recommend this place.................

Recommends
5.0
over a year ago

Excellent haircuts for reasonable price. – I've been going there now for about 2 years and I think I get a great haircut. There are a few other salons on that strip, such as Fischers (who does a fantastic job) but Giovanna's prices are much much more reaonsable and I think they do fantastic!

Doesn't Recommend
1.0
over a year ago

Poor customer service – I arrived for my 7:00 appt. (with the owner) 10 minutes early and was told that she would be with me shortly. At 7:30, the receptionist told me that my hairdresser/owner was running late because her previous appt. showed up late. First of all, it seems to me that since I was on time and this client showed up after me (and very late) that I should have been taken and she should have waited. Ten minutes later I saw one hairdresser whisper to a second one. The second one then came over to me and told me that my hairdresser would be with me in about 10 minutes. So far I had been waiting for 50 minutes after my scheduled time and she still wasn't ready for me. I left. Since the owner was so inconsiderate of my time and and also couldn't take the time to speak to me (when I saw them whisper, I realized that she was directly in front of me the whole time--I didn't know who she was until then), I didn't tell them that I was leaving. I know that appointments run over, and I've waited in the past, but never this long and it was obviously preferential treatment for a regular customer. Would the owner have allowed one of her hairdressers to treat a customer that way? Very doubtful.

Recommends
4.0
over a year ago

User review by fantastiki – I've been going here on and off for 8 years. Although they do great work, I'm looking for a change. I've never left unhappy, although some stylists are better than others. Overall, a great place with skilled stylists and reasonable pricing.

 

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