Express Towing

(781) 843-6909

145 Howard St, Braintree, MA | Directions   02184

42.235063 -70.980559

Open Hours

Daily, 24 hrs

 
Automotive Repair, Towing & Wrecking, Towing

Neighborhoods:

less
 
 

Reviews for Express Towing

Recommends
5.0
over a year ago

Quite efficient and effective

Recommends
5.0
over a year ago

Heroes! – I love these guys!

On three separate occasions I was stranded and they always showed up super fast! One time all I needed was a jump, the second time my battery was totally dead but he had come prepared and actually had the correct battery with him. No problem!

The third time they rescued me, I had been in an accident and was freaking out. The guy was a total gentleman, made me laugh it off, and made sure I got home safely.

Not to mention, they were all pretty hot! :P

Recommends
4.0
over a year ago

Very Good! – Express Towing has helped me out on several occasions. Drivers have been very nice, and courteous as well

Doesn't Recommend
1.0
over a year ago

Extremely Unethical – An Express Tow truck showed up in my driveway saying they were going to tow my husband's vehicle - from private property in our driveway! The police were called and they were told that it is ILLEGAL and they need to leave the premises. Either the owner doesn't hire drivers who know the law, or they just don't care. When I told the driver he could not tow a vehicle off of private property, he just said "Yes I am". Wow, unbelievable - just glad I was able to stop the process before it happened. Thanks to the Braintree PD for coming in a hurry and doing the right thing.

Doesn't Recommend
1.0
over a year ago

deleted review – 1

Doesn't Recommend
1.0
over a year ago

BEWARE WARNING DO NOT USE – THIS company illegally towed my suv from my driveway PRIVATE PROPERTY they said it was in the street i tried to shovel to show them the street line to show rhem the suv was not in the street and the suv was well inside the plow line the officer there ordered me to pur rhe shovel down or be arrested they told me it would be 90.00 to get my suv back when i got to the tow company to pick up the suv they said it was 231.00 to tow it not even a mile from my drivaway my front bumper was DAMAGED when they towed my im wrinting this review to let the people know BEWARE OF THIE RIP OF COMPANY EXPRESS TOWING IS A THUMBS DOWN BEWARE BEWARE

Doesn't Recommend
1.0
over a year ago

EXPRESS TOWING was so bad it should be a crime. – 7:56 PM 9/15/2010

WARNING >>> WARNING >>> WARNING >>>

EXPRESS TOWING - so bad it should be a crime.

WARNING >>> WARNING >>> WARNING >>>

I just had to share a miserable experience with this company.

First off, do not trust the drivers. Next Do not trust anyone claiming to be a manager...

Second, if AAA or another service company sends this company, you might want to lock up all your valuables

Third - If they quote you an amount and the "arrangements" have been made - Run don't walk away from these people.

Lastly, even if doing business with otherwise legitimate companies, tell your friend, your neighbors and your business associates that EXPRESS TOWING CANNOT BE TRUSTED

Don't be surprised if they show up asking for cash and then refuse to leave your vehicle.

Honest businessmen are now having their business hurt because of EXPRESS TOWING bad business practices.

We contacted the garage where we have had all our vehicles repaired for nearly 20 years. He told us to call Express and arrange the tow - When we called, Express would not make arrangements with us. (Flag #1)

After going back and forth with the towing company, they finally sent a very pleasnt young man to pick up the vehicle and take it to the garage.

When the driver got the vehicle to the garage, the garage owner called and told us that it wasn't worth buying and that he would have the driver just return the vehicle to the place of pickup. I told the garage owner that I would pay for the tow. and was on the phone, when he told the driver to just double the charges and return it where he got it. At no time was the driver told to charge the people where the vehicle was picked up.

On returning the vehicle as told, the driver showed up with the vehicle claiming he was owed $100 in "cash only" and when the somewhat surprised and innocent lady told the driver she did not have that kind of money at the house, he told her that they would be charging $20 per day storage for the vehicle and took the vehicle away. Leaving the poor woman speechless and in tears.

When I contacted the company and tried to correct the situation, they would not return the vehicle, even if I was paying for it in cash or by credit card.

This is just the kind of potential problems everyone faces.

Even when I asked the "manager" for one of the owners, I was denied any further assistance.

I just cannot express the dissatisfaction of dealing with this company and their unfriendly, threatening mannerisms.

Maybe this is acceptable practice for some, but for me it is not.

In my opinion, they've cost themselves a good, cash paying client plus anyone else I can influence to NEVER USE EXPRESS TOWING AGAIN.

WARNING >>> WARNING >>> WARNING >>>

Recommends
5.0
over a year ago

good service – My quad broke down and Express came in 4 min the guy was doug the owener he was verey nice

Recommends
5.0
over a year ago

I was locked out of my truck – I called AAA to let them know I was locked out of my vehicle. They sent Express Towing. The guy was awesome. He came in 10 minutes or placing the request for roadside assistance and unlocked the car in 5 minutes. They are a great tow company, and would highly recommend them to anyone.

Doesn't Recommend
1.0
over a year ago

How RUDE!!!!! – The customer service is completely unprofessional.... I was mistreated verbally on the phone after complaining about bad service by the dispatcher Susan and OWNER Doug.. they should be ashamed!

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