Needham >General Merchandise Stores > P K Walsh Hair Solutions
75 2nd Ave Ste 300, Needham Heights, MA | Directions 0249442.303875 -71.218302
Tue-Thu: 10am-7pm, Sat: 9am-4pm, Fri: 10am-6pm
Gone today, hair tomorrow – Having just returned from a visit to PK Walsh, I wanted to share my experience of being a client of theirs for almost 20 years. They changed my life! I first noticed signs of thinning hair back in my 20's and tried to hide it by wearing headbands and creating modified comb-overs (who was I kidding?). When that stopped working, I went to visit PK Walsh. I was immediately struck by the level of sensitivity, caring and lack of pushiness. I never felt pressured to become a client. In fact, I felt like I was just having a conversation about my hair loss with a friend. Talking about my needs and lifestyle helped us to determine what would work best for me. Over my 20 years with PK Walsh, I have worn many different hair pieces. Since many of the staff at PK Walsh "wear hair", they understand the importance of wearing a hair piece that is natural-looking. If a piece came in that was not up to PK Walsh standards (and that is extremely high), they addressed and corrected the issue immediately, without any cost to me. I don't go around telling people that I wear a hair piece, but if I choose to share that with someone, I am always delighted to see their shock and to hear them say that they would never have thought it wasn't my own, natural hair. The PK Walsh salon, itself, is a pleasure to visit. The staff are warm and welcoming and the hair stylists are extremely talented. Since hair loss, especially for women, is a sensitive issue, PK Walsh offers private styling rooms. I can't say enough good things about PK Walsh and recommend it highly to anyone who is experiencing hair loss/thinning hair.
Great Experience – I went to PK Walsh when I noticed my hair beginning to thin. Being a women, it's not accepted as much as a man who's losing their hair. Most men just shave their head. I wasn't about to do that. I met with Nikki Walsh and she really took the time to ask important questions. She educated me on various products i could use to help. I liked the fact that she wasn't pushy in trying to sell me something, and at that time let me know that moving towards purchasing a hair piece would not be ideal for me. Nikki was honest, caring, and so knowledgeable. I would recommend PK Walsh to any women who needs help with hair thinning or hair loss.
Satisfied customer – I have gone to PK. Walsh for many years and have had experience with almost everyone who works there . For those of us who have lost hair the whole process of realizing that one needs a hairpiece can be traumatic, P.K. Walsh made it seem as if there were easy and normal solutions I have never been dissatisfied and have probably had about 5 or 6 pieces each one lasting about three years. If at any time, the hairpiece came in and it was not as ordered, (for example the color was not quite right) it was corrected at their expense , or an entirely new one was ordered. When disaster struck a piece , (like falling by accident into the washing machine and going through an entire cycle and coming out a matted mess) Rachel spent a long time and somehow fixed it. I have always been treated well there and felt that i could trust them to do the right thing for me.
Positive Scalp Prosthesis Experience – A friend of a friend recommended PK Walsh as a place to get a scalp prosthesis or wig while I cope with temporary hair loss due to chemotherapy treatments for breast cancer. Kathy helped me select a wig style and color. I was on a tight deadline to acquire the scalp prosthesis for insurance purposes and was told that when it arrived - the color was all wrong. Kathy immediately ordered another color and it was promptly delivered. When I went in for my first consult - I was delighted - she really picked the correct color! I returned after having my head shaved and Rachel fitted the wig perfectly to my head. Everyone was very friendly and sensitive to my situation. I am very pleased with the final product and the price. If asked by a friend where I would recommend she goes to address temporary hair loss I would recommend PK Walsh.
$10,000 pooper and miserable – Wow, wish I read these reviews before going to PK Walsh. I have the misfortune of suffering from alopecia and after a poor experience with another hair specialist thought I was going to the "best." PK Walsh is anything but. I spent almost $10,000 in one year and am so miserable I rarely leave my home. The hair they have in-house is poor quality and became a knotted mess immediately so I opted for a custom piece for $3500.00. Nikki Walsh measured my head incorrectly and this piece never fit properly. Additionally, the stylist I saw was aweful-that's another story.
Now, the worst part~while waiting for my custom piece to arrive, the the 2 pieces I had needed to be "decuticlized" due to matting and knots. I authorized Nikki Walsh to do this procedure for $100.00. She promptly sent me a bill for $400.00 I questioned the amount and she told me I said to go ahead and add hair to one piece-hence the higher price. I NEVER discussed that with her and she blatantly lied and said it was right in my chart, and then called my stylist in to supprt this. I never would have added hair to something I had no intention of wearing again, this "mop", was falling apart after 6 months use & was going in the trash pending receipt of the custom piece.
So her solution? SHE OFFERED TO TAKE BACK THE HAIR SHE ADDED. I should have let her but paid her and never went back.
I think Nikki Walsh is unethical and dishonest and lacks compassion. It's disgusting that she takes advantage of women that are suffering due to illness. After reading the aforementioned reviews, I know I'm not wrong in my feelings towards this establishment but I do wish I had "read it here first."
There are much better places for hair solutions – Inflated prices, then they nickel & dime you for basic necessities to go along with your new hair. The best advice I got on styling and care of my new hair was from individuals (hair loss sufferers) on a forum about hair loss and solutions, not from the Professionals at PKW. They were not especially helpful with information. The owner will promise you anything to make a sale. If you're considering a wig or piece, check out Tintelations in Brookline. They are much more reasonable and are great with style and color.
i feel normal again – Life Changing...........that was what happened to me at PK Walsh. iwas losing my hair over a 4 year period of time. I went to several doctors and they were not coming up with any solutions. My hair just kept on thinning then i saw a doctor at physicans skin care, dr kaminer and he recommended Pkw. My appt was with kathy walsh and i immediatly felt comfortable becasue she also has hair loss. there was no pressure to do anything she showed me several solutions that would work for me then told me to go home and think about them. She had me come back in a couple weeks to meet again and then i make my decision with her guidance. I was able to add a small intergration to fill in all the thin spots it looks normal thats all i wanted to look normal. Everytime i go to the salon it is like visiting with family i love it there thank god for them.
Way Overpriced! – I was a customer of PK Walsh for years until I finally woke up to how badly they were ripping me off. The price of a "custom" hairpiece kept going up and up and I was paying close to $4,000 for a so-called custom unit. Granted, the quality of the hair was always excellent, but I could no longer afford it. I started researching where I could buy hairpieces and found several web sites that offerred hairpieces much cheaper, and I now pay about $500 for a piece that is the exact same length, customized piece and quality as PK's $4,000 unit. I also found that many salons in boston can order hairpieces for you but they do not advertise it. I have found several that charge about $900 for a piece but you can get them even cheaper if you look on the web (advent hair, hair direct, check them out).
Buyer Beware – PK Walsh claims to help women with thinning hair gain confidence through their products. These products, which are top of the line, are three times more expensive than other such items at salons in Boston. They sell many products from laser treatments (don't work) to extensions (fall out) and they sell them hard for thousands of dollars. I did some research before jumping into the extensions and found that they charge over $900 more than most hair salons with the same exact make and model of Great Lengths. They do not back up any of their products, ie if they do not work you are out of thousands of dollars, no guarantee and no warranty. Do you really want to spend your hard earned dollars in this economy on such a business?! Just say no!
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