207 Swansea Mall Dr, Swansea, MA | Directions 0277741.752591 -71.212526
Super nice! – It has been a long time since I've had such a nice experience in a store. This is a local jewelry store, not a chain, which already sets it apart. My boyfriend and I stopped in on a whim recently when we were in the area to see a movie, and I was so glad we did! I LOVE jewelry, and they have a lot of really beautiful and different things- not just the same stuff you see in every store in the mall. The woman who showed us around was really nice, and gave us a lot of information. My boyfriend and I have been talking about getting engaged, so we also looked at engagement rings. The clerk was so nice and so patient while I tired on almost every ring they had (all SO pretty)! She spent a lot of time giving us information, and answering our questions. We don't have a ton of money to spend, but we felt just as important as if we were spending a million. Other places we've been left us feeling kind of dismissed, because we're on a tight budget right now, and when we've said that, its like the sales clerk gives up. The woman we spoke with here gave us some interesting suggestions that would work with our budget, and make the ring really special. It was so nice to feel valued as a customer. We're both in grad school, and money is tight now, but in the future when we have more money to spend, I would want to spend it here. The quality of what they have looked great, and the quality of how they treat people is great, too. And I'm hoping to be surprised in the near future with an engagement ring in a Plante Jewelers box!
Great place with wonderful service – Plante Jewelers has been around for well over 100 years for a reason: Quality of service and attention to detail. My mother has had her jewelry taken care of and repaired by them many times, and I have brought my wife's jewelry in, too. They have even gone above and beyond with their help for even the simplest things. They will custom design jewelry for you and they can fix anything you need fixing.
My wife loved the necklace and matching earring she got for a gift from them and I will definitely go back to them in the future.
Beware Repairs – We had heard really good things about this business so we took my engagement ring there to be repaired. Their lapidary did the repair on my ring, but didn't match the stones up, something that should have been done before working on my ring. In the end I had to get all my stones replaced instead of the one side (at the cost of jeweler) but in the end my antique engagement ring did not have any of the original sapphires and there is a visible gap between 2 of my new stones. The work also around the repair is extremely sloppy the more I have looked at it.
My ring shouldn't have been worked on until a color match could have been confirmed, I am extremely unhappy about having both sides replaced and also with the gap which I was told would be fixed and wasn't. I learned my lesson, I want a jeweler that does repairs on the spot and doesn't send it out.
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