9010 Miramar Road, San Diego, CA | Directions 9212632.894346 -117.130445
Neighborhoods: Northeastern San Diego, Miramar, Northeastern
Kick you when you are Down – This dealer will kick you while you are down! Tried to charged me $1600 for a timing change (2003 Jetta TDI 5 speed) with water pump when I brought it in for a diag. because I was afraid I was not going to make it home. Escondido only wanted $1284 which was in the ball park of others
They did come down to $1,400 (after I told them what Escondido quoted me) but I'm possitive that they did not install the water pump since I did ask for all the parts and the water pump was not included in the parts they gave back to me( said becuse there is a $50. core charge and i would have to pay that if I wanted it back..
They also said that the $105 diagnostic fee would go towards the cost of the work which it did not, since my total cost out the door was around $1,500
Their sales must be really hurting so I believe they are trying to make it up in service.
Dominie Long (Service Advisor) said parts were $700 alone! Folks that is a very high mark up since the parts at max is about $300
I would have not even given them one star and I will never do business with them again.
If you want to be taking for a ride go to these guys, if not then stay clear.
Great Service no Upsales – I purchased my Audi from another dealership but chose to do maintenance here. I really like this place vs my previous dealership because I never get any upsales just what is needed. I wish that Audi's free maintenance was more frequent so that I could get the free car wash. If you own an Audi give them a shot.
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