11828 Rancho Bernardo Rd Ste 114, San Diego, CA | Directions 9212833.023703 -117.075613
Mon - Sat, 10am - 5pm; Sun, closed
Neighborhoods: Northeastern, Northeastern San Diego, Rancho Bernardo
So I'm trying to compose myself enough to write this review. My dear boyfriend visited Gold Town and spoke to BJ the owner. After going through a really hard 3 yr divorce our funds were limited. Non the less I ended up spending over 9 thousand dollars. My boyfriend purchased an engagement ring with a solitaire diamond & several small diamonds down the side. BJ told my boyfriend over & over what a GREAT deal he was getting for the monies being spent. I paid $6000.00 dollars cash as BJ told him if he paid cash he would not charge him tax, (shady I say) But my boyfriend did so. He asked for an appraisal and receipt to which he still to date has not received one.
I was given my ring & loved it, however I am very hard on my jewelry and mentioned I would like a thicker/wider band. My boyfriend told me to bring it back as BJ assured him he would stand behind his work and if I wanted something different, he would not mind changing it out. When I visited the store I was not comfortable at all. You have to be buzzed in. There was nothing in the jewelry cases. His store was not pleasing at all to say the least but I stayed positive. I spoke to BJ myself and explained I wanted something thicker for a band. I explained to him, I wanted something I would want to wear for the rest of my life. After he spoke over me for several minutes, he agreed. I actually showed him a picture of a ring & band that I loved on my iphone. He said, yes I can make that for you, I am an excellent jeweler and no one can make jewelry like myself. He asked me to email the picture to him as I did the same day. I visited the store again a week later to view the wax up of the ring. I was a little skeptical as it did not look symmetrical nor did the prongs look even. I mentioned this to him which I was then told, oh that is because it is just in wax. The ring I ended up with was cut with lead but stamped PLAT, the diamonds were not symmetrical. I returned to ask for a refund as he states, Love it or Leave it! This business owner is unethical & RUDE!
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