Dentists >Ulery Dental & Orthodontics
1286 State Route 3 S Ste 7, Crofton, MD | Directions 2111439.008430 -76.699204
Mon (alternating), 7:30am - 8pm, 7:30 - 4pm; Tue, 7:30am - 7pm; Wed, Fri, 7:30am - 4pm; Thu, 7:30am - 8pm; Sat, Sun, closed
When I walked into this place I didn't feel comfortable at all. front desk staff was cold and not friendly at all. I think of the movie "Sweeny Todd" when I think of Ulery Dental in Crofton. They are "PULL" happy when it comes to teeth.
I will never go back.
I went to Chesapeake Smiles in Odenton instead to get my root canal and did not feel a thing. Front desk and office staff was very pleasant. The Dentist explained everything he was doing. I was so happy when I left.
So I warned you, do not go to Ulery Dental in Crofton. MD.
THE WORST EXPERIENCE OF MY LIFE!! I had never had a problem with the dentist before i switched dental insurances and had to come here. (it was so bad I could probably write 10 pages on how bad it was) The front desk people are quite rude, whenever you talk to them they act like the have better things to do then their job. My first appointment was okay the discussed my treatments plan with me and i had a few cavities and i would need a root canal. My second appointment I saw Dr. Chris Stuzynski for my root canal. ( I've had one before and it took only 45mins, he used a mouth prop to hold my mouth open so I was comfortable through the whole thing and i had no pain afterwards) During that visit the root canal took 3 1/2 hours, it was one of the worst experiences of my life. He didn't use a mouth prop and he had to numb me 3 different times; it was terribly uncomfortable and in pain. At the end of the root canal I was in so much pain and my lips were swollen and bleeding. I was miserable for two weeks after, even with the Vicoden he had proscribed me. I went back for the sizing of my crown and a so called “cleaning”, once again terrible. As he was working on my tooth the assistant kept pushing my tongue down my throat blocking my air way causing me to gag causing him to cut my tongue so bad he wanted to stitch it (i wouldn't let him) and once again I left with swollen and bleeding lips. I didn't go back for a while because I was so scared causing my teeth to get worse. Once i went back I saw Dr. Ulery. For two visits it was fine but then my third visit I went to get a cavity filled and a fractured tooth fixed (it was my very front tooth) and it was hell all over again. He didn't fully numb either tooth and when he went to re-numb my front tooth he jammed the needle so far up that my upper lip and nose swelled up and I was in pain for a week. Dr. Ulery filled 4 cavities I had and one of the fillings has fallen out and another he didn't clean out the decay well enough so now I need a root canal on that tooth. I would not suggest ever going to this dentist.
I ran their gauntlet... – I have gone to Ulery dental in Crofton for the past two years to get cleanings and yearly exams.
I went in for my annual exam on 19 Jan 10 complaining of aching pain in my lower right jaw, thinking perhaps a filling needed to be redone. I saw Ameena Chimata, and, despite her questionable personal hygiene and non-engaging personality, I informed her of my complaint. As inspected the teeth in the problem area, her only concern was to direct her assistant to make sure a bridge arrived for another client. After performing sensitivity testing, her diagnosis was that tooth 31 needed a root canal. I signed a treatment plan and made an appointment to see Wayne Steinberg on 22 January.
That same day Ryan Mankiewicz performed the cleaning; he commented on the gap between tooth 29 and tooth 30. He stated that he didn’t know if Chimata had noticed this, but they could re-do the filling in tooth 30.
I came back three days later to see Steinberg, and first asked him if he was an endodontist. He brusquely rambled on about how he was in the military ten years ago, and how he has performed hundreds of root canals, and then curtly told me to sit down. After performing sensitivity testing, he opined that it was tooth 30 causing the problem, but the tooth was not infected, just injured. He explained that even if the tooth just needed a crown, it would eventually need a root canal, so I should just go ahead and get the root canal. He pressed me on what my decision was. I decided NOT to get the root canal, wanting instead to get a second opinion, and, if necessary, to get a root canal from an endodontist vice a general dentist.
Over the weekend, I decided to give Ulery one more chance to resolve this issue before going to another dental office. I asked specifically to see Ryan, since he was the one who spotted the issue with tooth 30. Also I did not want there to be the language issue I had perceived with Chimata. As I sat in the dental chair on 28 Jan, I recounted the comments he made, and expressed a desire to have the filling in tooth 30 redone in order to resolve the problem. Ryan read both his notes as well as Steinberg’s in my file, and then disparagingly stated that he said something different. He went on to explain that it is impossible to get perfect contact, but I could get another x-ray if I wanted. I opted not to get another x-ray as I might need more x-rays at the second dentist I had contacted.
Expressing my disappointment with the dental services at Ulery, I stated I was considering going to another dentist. Ryan stated in a loud and very argumentative tone, “you can go get a second opinion if you want, but they are going to tell you the same thing,” or words to that effect. As I got out of the chair and picked up my coat, I told him, “I just want you to understand...,” at which point he cut me off, stating, “oh, I understand.” I continued after he made his snide comment, “I don’t want whatever problem is going on to get any WORSE.” He then said he would redo a filling if he thought there was any decay underneath the filling, but he did not think that this was the case with tooth 30.
My experience at Ulery has gone from “average” to “sub-par.” Ulery is a high-volume operation marked by confusion, disregard, and shoddy facilities. When I tried to have a say in my dental care, I was treated as if I was “holding up the works” of their dental mill. Instead of allying my anxiety, Mankiewicz made a situation requiring dental attention WORSE.
I had the dental exam with another dentist on 12 Feb 10. They took a digital x-ray of tooth 30 and tooth 31; the dentist spotted decay on tooth 30. She was able to work on tooth 30 that day, finding decay under the filling. The tooth is currently prepped for a crown. If ever I need a root canal on tooth 30, I will get a referral to an endodontist.
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