540 Jermor Ln Ste A140, Westminster, MD | Directions 2115739.565537 -76.977700
I was looking to buy a serger last Christmas and stopped to see what Jomax had, as I was in the Westminster area. A woman came out and pointed to a model and said that was what they had. I didn't know very much about sergers, and she didn't offer to let me test it out, or tell me anything about it. So, I left. A few months later, I was in the market for a new Brother sewing/embroidery machine. Brother dealers are few and far between. I shopped several dealers, in Maryland and Pennsylvania. Jomax gave me a good price. While it was not the best, they were the closest dealer to my home, so I bought my machine from them. I should have learned from the serger experience, and gone to the dealer that was about 20 miles further. What a total mistake I made. My machine was a fairly new model, being on the market for about 6 months before I made my purchase. While it was a new model for me, it really wasn't that much different from some of the other Brother models that they sold. Yet, when I went back for my "get acquainted" class, no one really knew how to use it. It was a wasted trip and a waste of about an hour or so. I left with so many questions that weren't answered. Having already owned a different brand of embroidery machine, I was able to figure this new Brother out by myself, for the most part. A few months later, I went back to buy some software. This is not an inexpensive purchase, at all. Nobody knew anything about the software, except for the price. All they could do was look it up in the book and tell me how much it cost. I asked if I could see it demonstrated, and they said their computer wasn't working properly, and only the owner could fix it. The owner was in the back, and I am quite sure could hear our conversation, but never came out to offer assistance. They really don't seem to care whether they sell anything or not. Now, I'm stuck dealing with them, because of my warranty. This was a $4000 purchase. I've learned that where you buy a machine is every bit as important as which model you buy. I love my Brother, but am basically hanging out here with no support of any kind. I don't know how they've been in business for so many years, and not have somebody in the shop that knows anything. Having purchased several sewing machines, and a new serger, over the years, I know how a good dealer should operate. I've had several very well organized get acquainted lessons. Jomax sells you the machine and then they are done with you. I'm really afraid to leave my machine there for it's upcoming maintenance check. I'm not sure if I can go to another Brother dealer for service, and have the warranty honored. But, I am going to check. Jomax does offer their own extended warranty, as long as you get your yearly service done by them. I'm not sure if it's worth it.
Great Repair Shop – Over the years Jomax has maintained and repaired my old portable Sears Kenmore at a great price.
sewing 101 for the stitch impaired...or the stitching guru – I have been sewing for a few years now, but I havent touched my sewing machine in 3 years. it was time to break it out and see what I can make for the kids. I found out my machine was under the weather and needed repairs. I knew of Jomax from a local guy who said they were decent. I walked in with the assumption I just wanted mine fixed. while I talked with the ladies there I saw a few machines and tried out a New Viking. I ended up buying it. While I was there I scheduled a free 10 min lesson to get to know my new machine and to learn about its many many stitches. They were quite helpful and knowledgable in all aspects of sewing. they offer sewing lessons for those who need the extra help and then they offer advanced classes for those who want to hone in on skills or project ideas. They have a ton of supplies in the store like sewing machines, embroidery machines, sergers..I can go on.. including fabrics for quilting. I would reccomend for anyone who needs sewing supplies to go in and see the ladies. They also have Vaccume cleaners and also a sewing machine repair person on staff. They also do Scissor sharpening on site as well!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Jomax Sew & Vac Centers Inc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.