Spas >Zena's Day Spa
1014 N Charles St, Baltimore, MD | Directions 2120139.302603 -76.615991
Neighborhoods: Mid-Town Belvedere
Robert Terry – I came on to citysearch to write a nice review for Robert at Zena's and I just read Bray's review. I am dumbfounded! I just left the salon with the best cut I have ever had IN MY LIFE! Robert was a couple minutes late but that was all forgotten the minute I saw the woman who he had just finished up with. Her hair looked fantastic! I knew I was about to get a great cut then. All I can say, is anyone who doesn't get what they want with Robert, isn't being clear about what they want in the first place. He did exactly what I asked and made it Hollywood fabulous to boot. The woman in the chair next to me getting color work, even asked if she could trade stylists. No joke! I walked back to my office after he cut my hair and EVERYONE has commented on how great my cut is and now they all want to go to Robert too. I would follow him anywhere!
Excellent Haircut and Tips – Zena's is great. Based on a recommendation, I went to Robert Terry. I wanted to grow my hair out, and he, unlike anyone before, managed to give me an excellent cut...twice. He turned my mop into a rock star look. I'm very pleased. I've also noticed some thinning so I asked him some tips on how to slow down my hair loss. He was full of helpful tips and information. He's done his homework as well. He knows all the latest scientific information regarding hair loss, and was able to recommend me a great product. Aside from all that, a Zena's visit is great fun. You'll have some good laughs.
Ask for Jenny! – Both my roomates and I recently started going to Zena's when we moved to Charles Village. We all use Jenny and have had nothing but fabulous hair cuts and colorings. Jenny is much more interested in taking the time with each client to make sure the job is done right instead of trying to jam in as many clients as possible in a day with sloppy and rushed performance. She listens to what it is you want and will make sure you get it!
Great haircut, fast and friendly service, fantastic prices! – The service I had for a cut was fantastic yesterday! I called to make the appointment at 9:30 and got in by noon. My stylist was Tanya. I have a simple, short hairstyle, but she did not rush and took a full hour to shampoo, cut, and style it. I made an appointment to come back for highlights next weekend.
Most pathetic wax job ever – I went in for what ended up being the worst brazilian wax I've ever had by Juliette at Zena's. I came home to find she did a patchy job - it was so bad I actually went somewhere else a few days later and was rewaxed. Not worth the money at all!
Really horrible service – I was left to sit on an unattractive couch for over 30 minutes, despite the fact that I had a scheduled appointment. Rude, unprofessional, obviously disorganized receptionist. Don't waste your time.
Great Massage - Quick Service – I just returned from a massage. I almost didn't go because of some of the comments. I'm glad I ignored them. The place is beautiful. The massage room was relaxing (dim lighting, soothing sounds). The sheets where warm and comfortable. Will return. I made the appt. at 1pm and got in at 2pm.
AMAZING BRAZILIAN WAX!! – Honestly the most painless, quick and clean brazialian wax I have ever had!!
I searched the net and saw Zena's had some great reviews so I gave it a try and I was not disappointed. Worth the money and worth the drive. I arrived about 40 mins early and they still took me right away :)
Ken gave me my new cut and was great, the entire salon seemed outgoing and fun. – I've always been really picky about hair cuts- I have long brown hair and fear going to a salon looking okay and leaving with soccer mom hair. The taste level seemed up to par at Zena's- everyone was hip enough to understand a younger aesthetic, but also seemed rational and open minded enough to deliver to any age of client.
The guy who cut my hair, Ken, was fun and talented. I wound up with the perfect Finnola Hughes meets Pinky Tuscadero shag. I intend to go back to Ken again and again.
Also, the price of a cut was fairly reasonable. I didn't have any trouble with my appointment time, but it might have just been a slow night.
I didn't notice too many hair cut reference book sort of things, so I'd reccomend bringing in your own photos rather than intending to find one there.
The Service Is Horrible – I tried to get a brazilian waxing there and had a horrible experience. I made an appointment for 10 am and when I got to the salon at 9:45 they told me they couldn't take me until noon. When I told the receptionist that my appointment was at 10, she said that she knew but they were all booked up for that time slot. They could only take three people and they had four waiting. Now, in my experience, having an appointment puts you at the front of the line, ahead of anyone who might be waiting, but apparently that's not the way things work at Zena's. An appointment means nothing to them. When I asked what the point of me making an appointment was, the receptionist told me that she had called me and left a message. She did not. I checked my cell phone and had no calls from them nor any voicemail messages. I'll never go back here again.
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