Parsons Automotive

(410) 764-0200 | View Website

6101 Reisterstown Rd, Baltimore, MD | Directions   21215

39.352958 -76.697329

 
Used Car Dealers  more

Neighborhoods: Glen

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Reviews for Parsons Automotive

Doesn't Recommend
1.0
over a year ago

Steer clear of the con.... – I was in the market for an all-wheel vehicle and happened to see one of their black Acura RL's from the street. The car was the exact color combination that I had been looking for on the net, circulars and on various lots. The price was excellent so I took it for a test drive and it drove well. Unknowing to me, this car had issues that became more glaring weeks after owning the vehicle. At the time of the purchase the ownerstated that he would fix the issues that were obvious without question. Well, after owning the car for almost 2 months, I've had almost every warning light come on along, with a water leak in the cabin of the car on the driver's side. Yes, a water leak which is destroying the leather, headliner and carpet of my recently purchased vehicle. I was told by staff at Parsons to get the car fixed at their designated shop which repairs window leaks and that they would pay the bill. When the amount was disclosed to fix the problem ($420), they decided that it was too much to pay to fix the vehicle and told me I needed to fix the car myself and that even though they said they would fix, they are changing their mind and now won't fix it. The owner Mr. Parson's is not a man of his word and has no problem with that from his demeanor when dealing with him. When shopping he'll give you a "wink and a smile" as to assure you that you are in good hands, but you really aren't. i am stuck with this car. The economy is rough and when people spend their hard earned money on an investment, they expect it to at least work without it being a danger for themselves or they family while using it. I will be submitting a complaint to the BBB and the Attorney General's office within the week. If you value your money or time, steer clear of this place.

 


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