5717 Baltimore National Pike, Baltimore, MD | Directions 2122839.287602 -76.732948
Mon - Fri, 9am - 9pm; Sat, 9am - 6pm; Sun, closed
Over the years I have purchased several new cars but I have never had a better car buying experience than this. I looked online and visited multiple dealers before settling on Musselman's Dodge for my 2014 Ram pickup. The salesman, Jon, was very personable and knowledgeable and he catered to my every request. I never once felt pressured or hurried. Jon was quick to respond to the many questions that I had through e-mail and cell phone conversations. I had asked for additional work on the truck that went beyond the scope of a typical sale and the service crew worked as a team to get the truck in the condition and configuration I was looking for. The manager on duty, Zil, worked well with Jon to get me the lowest price that I could find anywhere while humble in the sale he guided me from the sales portion to the financing without a hitch. Financing anything has never been something that I looked forward to but this was an exception. Portia Long is a truly wonderful young woman that I absolutely enjoyed working with to get the finance portion completed. Portia was able to make what's normally a very cold aspect of the sale into something personal and enjoyable. My truck was delivered clean and just the way I hoped it would be. Best price, best finance rate, absolutely wonderful staff.
I highly recommend Musselman's Dodge - the entire staff was great - they made my day.
The dealership was very helpful with showing me all of the possible trucks that I may have had a interest in. I got a fair price for my trade and a good price on the new truck.
Searched on the Internet for a 2014 Ram 1500 4x2, as well as went in person to different dealerships. This particular dealership was not in our area but the Internet Price could not be beat. We were not looking for all the bells and whisles just the basics. Aaron was true to his word they honored the Internet Price and we bought the truck. They were fast, professional and friendly. Definately would recomment this dealership!!!
Excellent service, friendly staff! Best deal we've ever had. They'd help you out to make your purchase happen. I was very satisfied. I highly recommend this place!
My family has purchased 3 new vehicles in the past 18 months and our experience at Musselman's Dodge was the best by far. We were quickly greeted by Dave Russell who showed us around the lot. Dave was enthusiastic, entertaining, and extremely knowledgeable on a multitude of vehicles. We test drove a nicely equipped Durango and were absolutely impressed by the handling and quality interior. We went back to the office to discuss pricing, and Dave offered a very fair price on the Durango. Negotiations were quick, easy, very relaxed, and unintimidating. I even walked out feeling that I would not have been able to get a better price anywhere (and still feel that way after having shopped around on the web). Musselman's also gave the best value for my trade of any dealer that we visited.
Overall I would rate my experience a 10, and would highly recommend Musselman's Dodge to anyone in the Baltimore area. Be sure to ask for Dave.
Both Stephone & Portia were very courteous. Stephone was very knowledgeable about the car I purchased. Portia was very professional and had excellent communication skills. I would differently recommend Musselman's. It was a pleasurable experience.
I went to buy a used 2006 Ram 1500. It was listed as having a tow package and I was told by Bruce Otto that the truck had a full inspection by the service department. I drove the truck off the lot on Thursday, May 16th. By Tuesday, May 21st (not even 1 week later) the check engine light came on. Took the truck in, the service department, though nice and helpful, couldn't find anything wrong with what the code said. Told me I probably did not put the gas cap on tight enough, which I know I did. Gave me the truck back, no more check engine light. Saturday, June 1st (1.5 weeks later) the check engine light came back on again. Called the service department and they told me to wait to see if it would go away. It did not. The truck is BACK at the dealership AGAIN. TWICE in less than a month after buying it, the truck has had to go back to the shop. I got ripped off. The a/c also does not work, and again, no tow package even though it was advertised as such. DO NOT BUY A USED VEHICLE FROM MUSSELMANS DODGE.
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