1400 E Clement St, Baltimore, MD | Directions 2123039.270975 -76.593741
Neighborhoods: Locust Point
Great Service/ Transaction – I recently purchased some Ocean Grafix charts from here The gentlemen on the phone was very attentive and helpful. And their prices were very good. They offer a wide variety of items either for higher level sailors or beginners. I would highly recommend them to anyone who likes to sail or is just learning.
Customer Service over the Phone - Offensive – Called to inquire about purchasing a nautical chart. From the very start of the conversation, the woman answering the phone was condescending and offensive. This company sells charts which you order on-line. I will be making all of my purchases elsewhere until they improve their interactions with customers.
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