Augusta >Women's Clothing > Patricia Buck Bridal
275 Water St, Augusta, ME | Directions 0433044.315090 -69.774129
Very Pleasant Experience – My daughters and granddaughter and I enjoyed a very pleasant experience at Patricia Buck Bridal when selecting a wedding dress there recently. For starters, we have never seen such an extensive inventory to choose from! Patricia is every knowledgeable, friendly and helpful - and patient - as we tried on gown after gown until we found "the right one". We are very satisfied with the product and the price. The store decor is a little dated, but strangely, it added to the experience. We felt we were in the hands of a seasoned professional, who didn't try to push anything we weren't interested in on us. I hope the alternations by the seamstress we were recommended to goes as well!
Love Patricia! – My sister got engaged and it was a big surprise to all of us. She set her wedding date for two months and she didn't have any time to be picky, but she was picky and didn't like anything she tried on.. She and I kept shopping for her wedding dress and we found Patricia Buck bridal in Augusta. I was sure this trip was ANOTHER waste of time, but Patricia took my crazy sister into her racks and racks of dresses and I made her promise not to let her out until she found a dress. (Let someone besides me deal with her...lol)
I was shocked when she actually liked the first dress she tried on, and then the second, and then the third. We should have come here first. Bottom line, bride is beyond happy with her dress and it didn't break the bank. Patricia was wonderful, patient and funny. My sister is a happy camper!! She feels like a princess!!
Sweet Love - New bridal store in Augusta area – For brides looking for high end designer gowns, there is a new store in Gardiner, Maine, just 10 minutes from Augusta. The shop, called Sweet Love, carries Monique Lhuillier, Vera Wang, Cymbeline, Pronovias, Melissa Sweet, and more. The gowns are both new and used, which allows brides to get these designer brands at a lower price. They are also accepting gowns on consignment for brides who want to give their dress a second life.
Great Selection, Poor Record-Keeping – I actually signed up to write a review. I went to the store after finding "the dress" but not being able to afford it. I found out Patricia is the only one in the area who stocks Pronovias so I went. The help consisted of pointing me to the area of Pronovias dresses. No suggestions of similar dresses or anything... Well I found a gorgeous Pronovias dress and ordered it in March, for an October Wedding. I had to keep calling for an update come September and called three times before anyone got back to me. My also called with the power of the credit card and finally got a ship date. Turns out the dress was in the store that day, but nobody told me. I called on that day to find out when it would arrive and was informed that I had a fitting appointment for the next day in the middle of the day! (Hello, I work and it would have been nice if someone had told me.) My mom was coming up the next day so we made the hour long trip after getting the seamstress to schedule me. Turns out she didn't have time to pin me, and "didn't realize I was there for a fitting" (why would I make an appointment to come look at my dress.....). She then told me not to worry, to come back in two weeks and she would fit me. (My wedding was two weeks from the proposed fitting date). She was up to her elbows in someone's dress who was getting married THE NEXT DAY! That scared us, so we took the dress and had it altered elsewhere. Patricia valiantly tried to get me to leave the dress but we found someone else who could see us in a few days. (I had also seen the poor reviews about alterations, so it actually worked out.)
The dress is beautiful but they have horrible record-keeping and don't call you back.
Service with a Smile – While shopping for a white graduation dress for my daughter, we looked through their stock ourselves. We found a couple of pieces she liked, but not "the" dress. Then Catherine came and talked to her for a few minutes to find out what she liked about the dresses she had tried on. Within 15 minutes, my daughter had "the" dress and we were on our way!
a great store!! – I?d like to say a good word about this store, and to state that I am so glad that I did not pay too much attention to the derogatory remarks I read on the online sites. Thanks to Patricia Buck my daughters wedding was so amazingly beautiful and I am so delighted that I just had to drop this quick line to say so. From the time we walked in we were treated kindly. Kathleen, by her humorous and patience ways handled all the fittings and really helped to discern which ensemble would work best for the brides? maids. My daughter is picky and can be short to work with, but Pat and Kathleen were so kind and tender that we all had great fun putting the whole wedding together. I can?t say enough good about Patricia Buck -- Thank-you my dear for making my daughters day so wonderful
Wonderful!! – My wedding was to be in June of 2005. I went to Patricia Buck on a Saturday in November, 2004 and it was not busy, actually I was the only one in the store. They only had two fitting rooms, well actually one large one with a sheet in between to make it two. That was okay with me cause unlike David's Bridal, I could move around and have two to three other people in with me. (it was the size of a good sized bathroom) After trying on numerous dresses, I found "the one". It's funny cause I had actually seen it in a bridal magazine and couldn't believe they had it in the store. I ordered my dress, veil, and tiara and put 50% down. Well long story short, a little suprise named Avery was born 7 months later and the wedding was postponed. I never paid the other 50% for my dress and never got to wear it. After my daughter was born we attempted to get married again...this time my husband to be got deployed to Iraq so we had a quickie wedding at his mother's(no dress). Now, I had always dreamed of the fairytale wedding and It seemed as though I wasn't going to get it and I still didn't have my dress!!! Katherine, of David's Bridal, was so nice when I called her the second time to tell her the wedding was off. She sent me a nice note letting us know she was thinking of us and that her church was praying for us. What a wonderful person!!
I was recently asked to be a bridemaid in my girlfriend's wedding and that got me to thinking about my wedding dress(still at Patricia Bucks), so I made a call and got Katherine on the phone. I explained my situation and she was going to check to make sure the dress was still there. IT WAS!!! So now, five years later, married with two children I'm finally going to go pick up my dress and bring it home. It's not altered or anything and I have to lose about 60 pounds to fit into after having two kids, but one day when we renew our vows...I CAN'T WAIT!!!
What wonderful people and customer service!
The dirtiest store I have ever been to! – My mother, Aunt, and I went to Patricia Buck's a couple of weeks ago to look for a Mother of the Bride dress for my wedding in July. We had read the reviews/warnings so we were prepared. All the negative reviews we read were right on the money! When we first entered the store we were told that we ha to take our shoes off and put on scuzzy dirty slippers because they didn't want to get the floor dirty. I guess would be understandable if the store was remotely clean! Our shoes would not have gotten the floor as dirty as our socks would have gotten if we didn't have our shoes on. They focus was more on the shoes than offering us customer service. Besides the dirt that causes my mother to have an allergic reaction in her eyes, the store was a disaster with boxes everywhere, dirty mirrors that did not allow you to see what you really looked like in the dress, outdated selection and dresses without pieces. To make matters worse my mother actually found a dress she liked but it had been discontinued in 2005... 4 years ago!! Nothing like not updating your selection! Once we had figured out that the dress was not being made anymore, Patricia said she was going to call the company to see if they might still have some available and she would call my mother back. She never got in touch with her and as I said it has been about 2 weeks.
So I guess to make a long story short do not go to this place!!!
My sister is getting married this Saturday. We ordered 6 Bridesmaids dresses and all of the sizes were ordered wrong even though they were measured there. They then proceeded to try and charge for alterations to the all the dresses (even though they had ordered the wrong sizes.) One of the bridesmaids lives in Georgia and was here in April to get fitted. A week before the wedding the dress had still not been altered. (In August) Finally, they told my sister they had to order the dress she wanted to try onto her Credit Card but if she didn't want it they wouldn't charge her for it. This was stupid on her part but she ordered it and then decided she didn't want that one for her big day. Needless to say they are charging her for a dress she's not even going to wear. My recommendation....Don't waste your time here.
ABOVE & BEYOND CUSTOMER SERVICE - THANK YOU KATHLEEN – I am the mother of the groom and ladies I would highly recommend this shop. I travelled 60 miles from
Portland to this shop because the bridal shops in Greater Portland and Southern Maine lacked selection of dresses for mothers. Frankly some shops in Portland wouldn't give me the time of day because I wasn't the bride. Yes, I was a little apprehensive about travelling 60 miles because of the few bad reviews I see on this site, but ladies believe me it is worth the trip. You need to experience this place yourself. Granted it is not the glitz and glitter of a Portland shop but the service was impeccable and the selection of dresses for moms was great. Kathleen was extremely helpful, knowledgeable and caring.This shop has it all.
Bridal dresses, bridal party dresses, shoes, undergarments and yes mother of the bride dresses and not just a size 6. Many other larger sizes as well.There is a seamstress on site and they even dye your shoes to match your dress right on site. I was very impressed with Kathleen. I was not rushed and she made me feel special.After reading the other reviews, I can only say "1 or 2 bad apples don't spoil the whole bunch". I would suggest that you take the time to visit this shop and ask for Kathleen. You won't be disappointed.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Patricia Buck Bridal on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.