44250 Town Center Way, Palm Desert, CA | Directions 9226033.726535 -116.398263
Daily, 8am - 9pm
I love Traders but this store has terrible customer service – I have shopped at Trader Joes for years and I love it. The customer service at the Palm Desert store is severely lacking. No one asks if you need anything. They act like you are in their way. My last visit there, I encountered the most rude and unprofessional checker ever. His name was Dan. Not only did he look unprofessional; covered in tattoos with drooping earlobes, but his attitude was worse. I would have overlooked the "Just out of prison" look if he was friendly and accommodating. As a loyal Trader Joes customer and someone who has been in customer service and managed customer service teams for over 10 years, this individual is not someone who should be representing Trader Joes or any company for that matter.
After having a long day, I like to shop at Traders. It is something I look forward to. I do not look forward to being treated terribly in a condescending manner by a young punk covered in tattoos who could care less about the patrons and just wants his shift to be over. He should not be involved with people whatsoever. He should be put in the back or eliminated completely especially in this job market. I am sure that there is someone who is kind and people oriented who would gladly take his place.
Because of the this incident and the poor customer service at the Palm Desert location, I will no longer shop at this store!
Fresh produce and gourmet frozen foods sold at affordable prices. – In Short
Founder Joseph Coulombe started this L.A.-based convenience chain 34 years ago. Today, you can get exotic, prepackaged frozen foods, fresh salsas, huge portobello mushrooms, baby artichokes and heirloom tomatoes fresher--and cheaper--than at most supermarkets. Inexpensive meat, fish, coffees and teas, dozens of cheeses, grains and pastas cram the shelves. The frozen section features tasty treats, including barbecue chicken pizzas, mushroom risotto and salmon patties. Beer, wine and liquor sections are stocked with very affordable labels.
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