London Calling

Doesn't Recommend

chopped

Joined 7 years ago

WORST STYLIST & MANAGEMENT- A PRICEY RIP OFF. $$$$$$$180.00 for highlights and a cut. The stylist do what they want-not what you want. I asked for blonde and burgandy - I rec'd brassy and brown. The hair cut was 7 inches shorter than what I asked! I specified that I did not want SHORT HAIR- My Husband HATES SHORT HAIR and that is exactly what I got! I even showed the stylist the area where I did not want my hair to be cut above several times and she went 7 inches above that! I initially contacted the salon with my complaint. The manager sent me an e-mail back stating I could come in to have my stylist fix it. Why would I want to go back to the stylist who cut my hair off without my permission, so she could cut more or make the color look worse? He never offered any form of reimbursement which what would normally be done in any business situation. I was out almost $200 and had no hair! Being a new mom, wanting to update my look, backfired. It is almost 9 months later and my hair length is still not where it was when I went in there. I have been looking for a new salon but am afraid to even go at this point. I still miss my long hair!!!!!!!!!! I am normally not one to even complain but feel I was ripped off. I am now beginning my crusade to let everyone know before this happens to them.

Recommends

reynard333

Joined 8 years ago

User review by reynard333. This salon offers up to date techniques and styles. The staff is friendly and very creative. If you want something "out of the box" London Calling is the answer