Unclean and Uncomfortable.
The people answering the phone and speaking to other customers were friendly, and although my manicurist was friendly enough, she did not listen to my repeated requests not to clip my cuticles, but I was happy that I had remained firm when I saw her put her manicure tools in a dirty ceramic pencil cup, along with pens, pencils, rubber bands, etc. I also watched while I was sitting on the couch drying my nails, and she used the same tools on her next customer without cleaning them off or putting them in a sterile solution first. GROSS!! The basins of the pedicure chairs were splashed over very briefly with soap and then filled again for tne next customer. The hand and foot massages that accompanied my mani/pedi made me feel like my hands and feet were some type of water pump. She moved her hands up and down very, very quickly and allowed her nails to scratch me several times. Seriously, the prices are great, but it can't possibly be worth the risk of infection. Stay away.