Value City Furniture

Doesn't Recommend

AverageJoe2010

Joined 3 years ago

Their Sales Manager is a TOTAL DOUCHEBAG! My wife and daughter went this past weekend to look at some furniture at the 14 mile and Van Dyke location in Sterling Heights, MI. We found a set that we liked at a price we could afford and asked one of the people there about the mismatched chair that came with the set. He informed us that they had the chair that matched it, so we were excited and asked for a sales Rep. We spoke for a few minutes only to find out that the furniture was discontinued and the chair that was on display was the one that came with the set. We hesitated a bit and said we weren't interested in a mismatched set unless there was a way to get a discount. The Sales lady said she would speak with her manager. My wife daughter and I stood there in disbelief as the piece of crap manager got an attitude with the sales lady and said really loudly and in a pissy voice (in front of my wife and daughter) that he didn't care, and that the price would stay the same. He went on to add that he already had 6 people ask about that furniture and that it was going to sell at that price and to leave it alone. WHAAAAAAT!!!! Holy Crap, what a complete jerk. My wife and I stormed out of there with our daughter in tow never to return again. They just lost a potential customer forever. All the manager needed to do is come out and talk to me like a man (insteand of being a coward and hiding behind the sales lady) and explain that they had already discounted the furniture as much as possible and that they were throwing in the free chair as part of the promotion. We would have bought the set, even with the mismatched chair if the sales manager wasn't a complete pissy ass douchbag. I'm going to write a negative review on EVERY SITE OUT THERE so that this jerk knows that No One treats me and my family this way.

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dberry

Joined 4 years ago

Value City Furniture - Utica, MI. Having worked in the home furnishings business at most of the major furniture stores in Michigan it is my pleasure to tell you that VCF/American Signature Furniture carries the finest line of furniture at the greatest value.

If you want to compare prices with our competitors make sure you understand the quality of the furniture you are purchasing. The American Signature line of furniture that we design, manufacture and sell is comparable to the quality of furniture you will find only at a store like Gorman's, Ethan Allen, etc. but the prices are much lower. You will not find this quality of furniture in the stores you see advertising daily.

At Value City Furniture your home furnishings consultant - me! - Dean, will be the advertising you don't see on TV. We don't inflate prices to trick you into our store. Our furniture is already priced much lower than our competitors due to the fact that we have no middle man - we design, manufacture and sell direct to you.

If you need home furnishing advice with no strings attached please contact me at Value City Furniture in Utica (ask for Dean) or call me personally at my home number - 586-883-6754. I'd be happy to help you with all your home furnishings questions. If I can't help you I will be happy to point you in the right direction to make sure you get exactly what you're looking for at the best price. I understand furniture like nobody else! Whether you're looking for leather, fabric, case goods/wood products or mattress sets I can answer all your questions. Let's get you informed before you shop!

Remember, I'm not your average salesman. I care about your needs and understand your furniture shopping fears! I'm here and ready to help - I love to talk furniture! Stop by and see me in Utica or call me at home. Best days to reach me at home are Monday and Wednesday. If you get the machine I will get back to you!

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Contributor

Joined 10 years ago

Editorial Review. National discount chain furnishes all rooms of the home with sectionals, bedroom sets, dining room tables, curios and more.