Dearborn >Beauty > Mystique Day Spa
610 Telegraph Rd, Dearborn, MI | Directions 4812842.315872 -83.271900
Mon, 10am - 6pm; Tue - Fri, 9am - 8pm; Sat, 9am - 5pm; Sun, closed
This is the WORST experience I have ever had! – This is THE WORST SALON & SPA i have ever been to in my life. The customer service is ATROCIOUS. I have never been treated so poorly in my life. The workers sit there and talk to one another about their customers right in front of them!!! They make you feel so insecure so that you'll want to come back and get "prettier". This is outrageous! I wouldn't have believed it, had I not witnessed it myself!!!! My own stylist was named Colleen, and she was chit-chatting with "Jen" the entire time! DO NOT DO IT!
Not Impressed...waste of $$$ – Spent over 200 for my 40th birthday. Staff was inexperienced. Massage therapist was weird. Felt completely uncomfortable. Esthetician used dripping wet warm towels that ran down my neck. Nail Tech spent more time talking about her problems than concentrating on the job she was doing. An extreme disappointment. I wouldn't recommend you spend a dime here!
Girls day at the spa.. – My mother, sister and I decided to have "girls" day at the spa. Mystique came highly recommended by a friend. We booked our appointments, had facials, massage, manicures and pedicures. Our services we wonderful !
We loved being able to sit together , have lunch and talk about our experience.
Everyone should have "girls" spa day...and this was a wonderful place to do it.
Best Valentines Gift Ever!! – My husband purchased an online gift certificate for me for Valentines Day. What a WONDERFUL experience! My massage therapist was very warm and friendly and listened to all of my needs. And the pedicure...the best I've ever experienced. Thanks Mystique for making me feel so special.
Worthless confusing website ran by monkeys. – Website doesn't work. Can't order anything. Giant ripoff. REad this thing I tried to submit to them on their "contact us" page using their online form:
"I am having a ridiculously hard time trying to order a gift certificate. Your website is confusing and errors out everytime I try to submit billing information. The tech support # I try to call says the # has been changed, then *that* number tells me the mailbox is full. I called the 313 # and there is no answer (it's 9:30pm, understandable) but there's no voicemail. I have no recourse right now and am frustrated. Please contact me ASAP to resolve this issue.
Guess what? Their page bombed! I couldn't even submit my comment! And now they have my credit card! Great! I can't wait to see what charges show up!
Editorial Review by Citysearch Editors – Hair, skin and body treatments, including hair straightening, waxing, aromatherapy, spa packages, makeup application and more.
Big Disappoinment – Very noisy and not conducive to relaxation.
The traffic is very close to the "spa".
Some parts of the "spa" have a musty smell.
Unprofessional workers with limited experience.
Magic – For the past 3 years I've been trying different salons to find someone able to cut/color/style my hair to fit my personality. I've allowed all to perform whatever he/she felt necessary. All were mediocre at best. I allowed Erin at Mystique the same opportunity. He absolutely & without match knocked my socks off!!! It's been 6 weeks and my hair still looks fabulous!! To top it off...I'm able to style it as he did! Now that's amazing to me. I love my hair and am scheduling another appointment for next week to have it trimmed. THANK YOU!!!
Dissipointed – I'm very dissapointed I called the salon to make an appointment and was proply put on hold and left on hold for the next ten minutes. Needless to say I won't be calling back.
Diva Wow – My family purchased a gift certificate for my Sister this year. She has not stopped talking about what a wonderful day she had at Mystique. She felt that she was treated like a Queen. She Loved all of her services. Thank You Mystique Staff!!! For Making Her feel So Special.
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