12435 Telegraph Rd, Carleton, MI | Directions 4811742.057196 -83.320821
GREAT STAFF! I've taken my pet to other clinics in the area and haven't gotten the same service that I've gotten at Ash. From the girls at the front desk to the vet, I feel that they truly care about my dog. They greet her by name as she comes in the door and everyone stops to give her a pat. I know that she can be a handful, but the staff never make me feel bad about this. I know sometimes there may be a wait, but I know that the doctor is spending the same time with another pet that she does with mine. Highly recommend Ash Veterinary Clinic!
PLEASE DON'T TAKE YOUR PETS HERE. I AM TRYING TO LET OTHERS BE AWARE; BUT THEY KEEP ERASING POSTS. IVE SHARED MY EXPERIENCE ONLINE IN MANY PLACES OTHER THAN HERE. IM SURE THERE ARE PEOPLE THAT PRAISE THIS PLACE AND I AM VERY HAPPY FOR THEM; HOWEVER THEY HAVE BEEN HORRIBLE FOR ME AND FOR MANY OTHERS IN OUR COMMUNITY. AND THEY DO NOT EXCEPT RESPONSIBILITY. THIS IS A VERY VERY BAD PLACE. THATS ALL I CAN SAY; PLEASE JUST BE WARNED
Horrible. Pet was left to be groomed . Dog cut uneven, head totally uncut. Kept my fog 9 hours and did the most terrible cut that he has ever had. I take him for a walk and people ask me, what the hell happened to that poor dog. On a limited income, can't afford to get him reclipped til next month. I will never take him back there again. What a rip off.
They are the Best – We have been with Ash since we moved to MI 6 years ago. I did try another Vet and while that Vet was good - it wasn't the same and the dogs didn't respond to that Vet they same way they do to Dr. Broschay. The entire staff works hard to make each pet feel like they are the only pet in the world even though there might be a waiting room full of animals....every one gets the same attention from the front desk to the Doctor.
Yes I have had to wait at times, but it is because they are taking the best care possible of someone else's sick pet or they have had an emergency come in. On more than one occassion one of our pets has been the emergency that has delayed other people's appointment times. I feel guilty that other people have to wait, but thankful that they are willing to set schedule aside to handle an injured or ill pet. They try to keep the wait to a minimum, but sometimes a longer wait can't be avoided.
If you are looking for the most caring and qualified Vet and staff in the area - this it. After 20+ years of owning dogs and dealing with various Vets - Ash has topped all of them.
Bad Vet and NEVER On Time 1 Star – take me and my dogs off of your list we will no longer be using this vet.I think its very poor customer service when you make appointments and you never can stick to the times we make.I had 1 appointment 2 weeks ago and I got their on time and the Dr was busy so I had to travel back home and wait 2 hrs for another appointment and wasn’t seen till 45 minutes later and spent a total of 3 hrs in the clinic.Then I come in again today to the same thing the Dr is busy and they wanted me to wait at least 25 minutes but could be longer and they didn’t even call me.Gas isnt cheap nowadays and neither are the services at this vet.I will be making reviews about this place so nobody else has to go thru the trouble of coming to your place.
Found The BEST Vet EVER – I don't usually write reviews but after what I have been through I want everyone to know that if you want the best care-- go to Ash Veterinary Clinic. I had been a long time client of Monroe Vet and became unhappy with their lack of medical knowledge. I then was told by friends that they go to Gibraltar, so we went there. The hospital building is big and nice but I think they should have spent more money in their staff and doctors. We went there for a year and the staff was always rude in one way or another. When my dog was very ill, the clinic had a change over and it is horrible now. The head doctor is obviously not very experienced and the others are fill in doctors. The care was never consistent and they finally said they didn't know what was wrong with my dog. I left there and went to Ark- a new hospital and again was a nice facility and staff was nice but I could tell that they were just as lost as the others because the illness wasn't one of the normal ones they see. I finally went on facebook and asked my friends where they go and I got an overwhelming recommendation to go to Ash Vet. The facility is not as new, but it is a beautful hometown place and smelled great too. The receptionists were so caring and the rest of the staff as well. Best of all Dr. Broshay asked me to bring the records a day or so before the appointment so she could review them. I complied not expecting too much from my other experiences. I was so impressed with her knowledge of my dog and the history. She then found an abnormal blood value that all the others said didn't mean anything. She followed that with some real tests that diagnosed my dog and now he is doing great. She or her staff call regularly just to see how he is. How wonderful! Since being there, I have learned that she also has all of the leading technology with lasers and surgeries. I just want everyone to know that it pays to talk to people in the community because they all knew who they see for an emergency or very sick dog. No it was not cheap, but the tests are expensive and all the money I spent ev erywhere else, I could have had him dx and treated 3x over. Well worth it all. Now all my family and friends go there.
New Vet Practicing - A+ !!! – I have a spry, healthy 15 year old cat who needed a Health Certificate to travel. Dr. Broschay is the new owner of this practice and she is FABULOUS! She and her staff were all very sweet to my cat and gave her the attention that she needed. They spoke to her as a patient whom they adore, giving her little nicknames as they addressed her. She was very relaxed at the office. They performed only the services that I asked for and didn't try to pitch further tests or procedures. They informed me of other services that they provide for cats who are entering their senior years and gave me signs to watch out for. My former vet would squeeze every possible cent from me, often recommending or bullying me into unnecessary tests and labs; whereas Ash Vet Clinic was very affordable and did only what I scheduled. I called 7 different vets and Ash Vet Clinic was, by far, the most reasonable. I will definitely be back. I trust Dr. Broschay with our little furry family member and give her a grade of A++!
Questionable care at a High cost – In my own e xperience with this clinic, they failed to recommend appropiate tests for a puppy that later was determined to have a liver shunt. On a Sat. before going to a different vet, they gave the pup five small doses of pain meds, and would not give more without another appointment, with another large bill. (Just five days after the appointment.) Wanted to do an Xray, instead of a pre and post bile test. Also,I agree they are pricey. comparing prices, I found the same services offered elsewhere at half the cost; for example, for the Xray they wanted to do , they quoted a price of $200, and at another Vet ,the Dix Animal Clinic, they wanted half ($98). and in the spring quotes for neutering a cat and shots was $300, when I had the same done at the Nichols Clinic in Wayne for half that amount. I am posting this because i believe info should be shared to find the best, affordable Vet care possible.
You get what you pay for! – My new kitten is a 'patient' at Ash Vet. They are very pet friendly and owner friendly as well. Yes, they are a little pricey (given that this is an 'uninsured' entity requiring health care) however, I believe you get what you pay for.
I walk away KNOWING they have provided excellent service IN my presence as well as in my ABSENCE. I have been at other Vets with past pets and service was adequate but nonetheless pricey.
I love my new kitten but I am a realist. At some point in time, I may not be in a position to afford expensive procedures. At that point in time, I would evaluate the quality of my pet's life.
What I do not like in ANY vet is when the make you feel GUILTY for passing on a suggested service. I have not had that feeling with Ash Vet and I most certainly appreciate that!
OVER CHARGED, RUDE, NOT HAPPY – I was very disapointed in this vet clinic. My moms cat had a fight abcess on his leg, We couldn't get him in to his vet so I called there. They charged almost five hundred dollars for her cat and they didn't even have to drain the abcess. I was very angery and disapointed.
To top it off the vet was rude. They did discount her bill when she complained but it was still over three hundred dollars. NEVER AGAIN. My vet usually charges about 100.00 for this procedure. Very UNHAPPY
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