Livonia >> Kurtis Kitchen & Bath Centers
12500 Merriman Rd, Livonia, MI | Directions 48150-199442.375456 -83.350324
Monday: 6:00 AM - 6:00 AM; Tuesday: 6:00 AM - 6:00 AM; Wednesday: 6:00 AM - 6:00 AM; Thursday: 6:00 AM - 6:00 AM; Friday: 6:00 AM - 6:00 AM; Saturday: 6:00 AM - 6:00 AM; Sunday: 6:00 AM - 6:00 AM
Thank You – There was a little misunderstanding regarding delivery date, although that could be partially my fault. Overall Im Pleased with the service.
Thanks... – Finally I found an old fashion business (Kurtis) with values like honestly, perfection and quality.
Professional! Very knowledgeable of all her products and very good at computer design and graphics. She listens to what is wanted and offers suggestions in manner that is pleasant and acceptable . She will search all manufacturers for necessary components in order to satisfy what is wanted. A key to her success with customers is her flexability. Her motto is All problems are solvable.
A Professional Craftsman! Crooked walls and ceilings, floors, off angel overhangs etc. are made to look straight and true. He sometimes has to rely on his vast knowledge to make things workable and does so to make the job perfect. This was third room to be remodeled by him and having him as the carpenter was the deal maker. Kurtis is fortunate to have him on their team.
THANK YOU BOTH ! – I ordered a new floor and countertop for the main bathroom, and a new granite countertop, ceramic tile backsplash, new sink, new faucet and garbage disposal for the kitchen near the end of April from Kurtis Kitchen and Bath in Livonia. While the original sale and design left something to be desired I can say that Tina, the manager of Kurtis in Livonia, handled my issues in a professional and courteous manner and made it all right with me including tossing in some extra tiling that the designer had missed on the original order. Its not easy to find a company that really understands customer service so working out the kinks with Tina and Kurtis went well because they get it.
Kim is the person who schedules the installations and she worked with me to coordinate the time I would have to take off of work including the fact that I was going to have a house full of overnight guests for a wedding a few weeks after I signed the contract to have the work done. Of course I wanted it done BEFORE my guests arrived, but was willing to wait until after that weekend because the time frame seemed a little short and I wanted to have a fully functioning bathroom and kitchen while they were here. Kim worked it out to have everything but the tile backsplash in the kitchen done in time for my guests to arrive, and while I was a little concerned about them actually making that time frame I told her to go for it and kept my fingers crossed. She said she had faith in her crews and I took her word for it.
I can't say enough about George and his crews as they managed to not only get the whole job done in time for my guests arrival, including the backsplashes in the kitchen, but did a great job including working around a broken shut off water valve and a few of those something to be desired issues from the designer. They not only arrived on time, but went the extra mile giving the job a real personal touch. George called me on a couple of occasions to check on how things were going and he and Kim managed to get a plumber and the city out here to replace the broken valve within a few hours of them discovering the problem. They cleaned up before they left each time and I really couldn't tell that anyone had been here working at all.
I had quotes from a couple of other places and Kurtis was a little more expensive but they also had a much larger stock of tile, sinks, faucets etc. than the other places and I was able to choose a specific slab of granite from a couple of warehouses that they work with instead of deciding which of the dozen or so choices that the other places offered. For me that little more expensive was worth it since I had those choices and the work was done by one contractor so I worked with just one company instead of having to having to keep track of multiple jobs. I would definitely use Kurtis Kitchen and Bath in Livonia again and will recommend them to my friends and coworkers.
Thanks For The Help <3 – It was a wonderful experience! Will recommend to family and friends!
Top Notch ! – All the others who installed the countertops / floors were also top notch.
Thanks Dan ! – My countertops are also amazing - Dan did a great job as well.
Thank You – Special thanks to Aaron (design) listened to my desires - giving pros and cons for superior design and look.
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