Wayne >Home & Garden > Albert's Home Furnishings
32344 Michigan Ave, Wayne, MI | Directions 4818442.284335 -83.358287
Terrible Overpriced – Terrible service and the biggest liars. You can get the same furniture cheaper somewhere else and the quality is also seconds. They deliver damaged merchandise and only pretend to take care of it. And if you are late they will sneak fees in and pretend they don't know how it happened. A $500 retail sofa will end up costing you $900 to $1000. I know many of their buyers and this has happened to them all. Buyer Beware not great service and not people skills. you end up paying top dollar for crappy furniture.
If you read the small print on the contract you will see it says they are not responsible for any flawed furniture after delivery. They will pretend to fix it, just to not have you return it or ask for a refund. A real furniture store stands behind their products. This company is strictly after it is in your house it is your problem and not theirs.
GREAT PAYMENT PLAN AND GREAT SERVICE! – Albert's has brand new, brand-name furniture. They give credit and do not charge interest or finance charges. Every payment I made went towards the original principle balance. The set I originally seen at RAC was overpriced. I seen the same set at alberts for less. This company offers a FREE DELIVERY, FREE SETUP SERVICE!! I would recommend this company to everyone.
WARNING RUN PEOPLE RUN NOT WORTH THE 1 STAR – ****WARNING OMG HORRIBLE. ****Two weeks ago to the day we walked into Alberts Furniture to look at bedroom outfits. The furniture there was beautiful so we didn't mind the $1700 price tag. The owners son Moe said he would give us a really good deal on it and knocked $200 off. He asked that we put $900 down and told us payments were to start in 2 weeks. We then asked if he had everything in stock and when delivery would be. He said everything was in stock but the bed and that the bed was on back order, at that point we decided to go look else where because we really needed a bed ( sleeping on an air mattress). He then told us it would take no longer then 7-14 days, but no longer then 7 days so we agreed. The next day noone called which he said someone would call in the morning to inform us of delivery. Then ended up showing up at 7:00pm. Delivered the furniture minus the bed and night stand which he never said was on back order. Moe never showed up for delivery he sent 2 unprofessional people, as they left 1 guy asked if he could use my bathroom, he peed all over the floor and toilet seat.
The next day we went to a competitor store to get a living room chair. We then saw the same exact bedroom outfit for $600. We then went back to Alberts furniture and asked for Moe but he was not in. We left a message and asked if he cold call us regarding this matter but never heard back from him. We tried to call him a couple more times over the next couple weeks with no response and he never called us to inform us when we would receive the rest of the bedroom outfit. He called me this morning at 9:30am asking for payment. I was in a rush so I gave him the card information, he never mentioned anything about the rest of the furniture. So I called him back an hour later when I was free and asked him where the rest of the furniture was and he had no idea who I was or what my order was even though I had just talked to him an hour ago.
He then told me my bed would not be here for two more weeks. I asked him why he didn't call and notify me like he said he would and he told me it's not his job to call the customer that it's the customers job to call him. I told hm this is not what we agreed on and he knew that I would not have baught any of this if it took a month and he knew that. I then told him I was also upset because I seen the same bedroom outfit down the street for $900 less. He said well he's in the business to make money and I should have been a man and came in personally talk to him if I had a problem. I told him I did come in and he wasn't there, and I did call and you never returned my calls so what else was I supposed to do? He started getting very disrespectful and very hostile. At this point I told him I wanted to cancel the bed and night stand and just like to wash my hands of this and pay him off and go buy a bed else where. He then made some rude remarks and hung up the phone on me. I called him back and asked for the price on the rest of it and he told me because I canceled the rest if I didn't pay $300 today he was going to come and repo my furniture, but I was never late on a payment I never received the rest of the furniture even though I put $900 down I told hm I would pay him when I get off of work and he must have called me 30-40 more times trying to sell me other furniture after threatening to repo my furniture because I canceled the bed. They also threaetned to sure me if not paid today. I paid it off so I would be done with them but I spent $1200 on a dresser mirror and chest and went through all this drama, the lies, disrespect, threats and price gouging for a bedroom set that I could have baught for $600. I would have got the bed, dresser, mirror and chest.
NEVER AGAIN......it's not worth it people.
If you have an ounce of dignity or self respect and you value the dollar that you work for go somewhere else where you are respected and treated like a human being.
Good Bye Alberts....THANK GOD
Buyer Beware!! – **WARNING** This furniture store is not the place you want to do business with unless you're willing to get ripped off! Not only are they not willing to work with their customers to their satisfaction, they fail to tell you of their NO REFUNDS OR EXCHANGE policy. I would not recommend anyone to this store! Buyer BEWARE. As a previous user posted, poor service and they treat customers poorly. I will be adding my complaint to the many other complaints already against this store to the Better Business Bureau.. Stay away from this place.
Poor Service , They Treat Customers Poorly – where can I start , this company is awful, they are very disrespectful if you have a issue or complaint. Check all their complaints on the BBB.
The father is an okay person but the son who claims to be owner / manager has a very rude attitude and ignorant demeanor!!!
The overcharge you and are very high priced for cheap, poorly made furnishings.
Stay Away from this place.
Albert's Furnishings – Albert's Home Furnishings is value store with quality furniture. I believe their furniture is no different then those of Garner White or Art Van. I could't get credit anywhere. They gave me credit and there's no finances charges. All I paid was for was the furniture and it cost less than Gardner White or Art Van. I recomend them to anybody.
Horrible – Workers were extremely unprofessional. Prices were much higher than Gardner White and Value City. Furniture on display looked old, cheap, and some was covered in dust. I would never recommend this store to anyone.
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