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Taxis >Detroit Cab Co.
2201 Waterman St, Detroit, MI | Directions 4820942.315082 -83.116338
We called this company at 730 for a cab downtown Detroit. After waiting 45 mins outside for the cab that never showed up, we called back. With the call back we found out the woman who answered the first call never put out the call for our service. We but the request in again the woman told us it would be another 45 mins. The 45 mins came and went with still no cab, we called back to cancel the service because over 2 hours for a cab is not right. When we called back the same woman answered the phone, We told her we want to cancel the service call she said ok and hung up the phone. She never asked where the pick up was suppose to be at, or said she was sorry for the wait. We will never be using this service again.
the service is horrible. – the lady who answered the phone was the rudest lady I ever spoke to. First she picked up the phone and hung it up. finally after the 3 time calling she answered in a matter that I was bothering her. If she dont like her job she should not be working there. . I asked her if I could book a cab for the following day she said no and hung up. RUDE...RUDE....RUDE....She would not give me her name or would not let me speak to management. So I hope the owner sees this reply so he or she can know how customers are being treated. I will never use there service and neither will any of my employees. We were using another cab company but due to business decline they will no longer be in business.I am a business man which I have 35 employees that travel on a daily basis and I am not looking for anything special. I just wanted service. I'm sure I could find somebody to provide that.
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