Not so personable.
Althought XS was super clean and felt safe to be in, the customer service was not all there. I made an appointment for a tatoo a week in advance, and when I got there the guy kept me waiting for an HOUR while I sat there listening talking to some chick on the phone...how professional. They offered no ideas or professional suggestions when it came to design. lastly, my boyfriend had also gone there for a tatoo and the guy cancelled just hours before the appointment.....Keep it clean guys, it's all you have goin for ya.