Doesn't Recommend

Tim J.

Joined 1 years ago

Had made a reservation for 8:30pm called a week before to confirm because we were coming from a formal event and had to be back home by 11:00pm for the babysitter. When we got there at 8:22pm they said they were running behind it should be twenty minutes the lobby was packed and they still were seating 8:00pm walk-in's. I had asked are you sure just twenty because if so we would wait he said he could not guarantee me that. Then a guy in the lobby said he told them the samething and they have been waiting over forty. We left and went to Morton's which is twenty minute drive we told had told them that we needed to be home and what happen and they got us in and out and we had a great meal. It seemed like lelli's didn't care when talking to them last night but I guess when you busy what does one customer matter

Recommends

John Mars

Joined 2 years ago

Great food, Great Service!. I am a regular patron of this restaurant and just bought some gift certificates at Groupon.

I usually get the extra cut fillet and my wife always gets the Shrimp Lelli. We both have plenty to take home for another meal. The fillets are as good as I have had anywhere and the zip sauce is amazing.

The prices are high but you basically get two meals for one because of how much they give you.

It usually take a couple hours for your meal but if you have something scheduled they can get all your courses to you in an hour.

I have probably eaten there fifty times and have never had a bad meal or bad service so take the bad reviews with a grain of salt.

Doesn't Recommend

Bisbatt

Joined 3 years ago

What happened to Lelli's? Worst Service EVER!!!. We had dinner at Lelli's last night. From the moment we walked in the door there were problems. First, they "lost" our reservation - but that was OK, because they had plenty of open table space. Then we sat at the table for 30 waiting for service... we ordered a bottle of wine and (after a long wait) it finally came. We ended up drinking the whole bottle before our waiter came back for our order. What a nightmare... people at other tables were angry and we were just in disbelief that a restaurant could be run like this. When the food finally came - most of it was cold. Lelli's was one of our long time favorite traditions for a great night out. Not anymore - we won't be back. Goodbye Lelli's.

Doesn't Recommend

nanaluvswill

Joined 3 years ago

Terrible Experience. We had been to Lelli's many times and always found it to be an excellent place. Last night-not so much. Will NEVER go back. We arrived at 5:30 and figured we had plenty of time to eat and make it to the Palace in time for the 8:00 concert start time. We ordered fairly quickly and within 15 minutes we were bombarded with the salad, soup and spaghetti courses right on top of each other. Then we waited and waited and waited for our entrees that finally arrived just before 7:00. There were never any apologies from the waiter for the long wait. Never once did he come by and ask if we needed anything. So instead of a leisurely dinner we were forced to wolf down the entree . Never did get the spumoni-we wouldn't have had time to eat it. The dover sole was terrible -thin, dry and full of bones. Very disappointed in food quality and service. This place has gone downhill bigtime. We should have stopped at Papa Vinos. I'm sure it would have been better (and a LOT less expensive).

Recommends

Wordsmith

Joined 3 years ago

I would come back. We came to Lelli's on the night before Valentine's day, a Saturday night. The restaurant was quite busy. We were seated quickly, received our place settings, bread and drinks. When I placed my order, the server came back to tell me that item was no longer on the menu. After I placed my second choice, he told me the same thing. Third time was the charm. I was a little concerned, but I didn't have to be. I thought the five course service was terrific and even though our dining experience was two hours, it didn't feel that way. There was never a long gap between courses. My family ordered standard Italian fare. The ravioli appeared to be handmade and delicate. My husband raved about his chicken paremsan. My eggplant was some of the best I've had, though they may have been a little heavy handed with the parmesan cheese, making the dish a tad salty.

In all, we had a good experience at Lelli's Inn and will return when we have occasion to visit Auburn Hills again.

Recommends

NoahStein2008

Joined 5 years ago

Great atmosphere, delicious food.. Service was spectacular.. I?ve actually been to this place twice and it gets better every time. The pasta and ingredients are unbelievably fresh and prepared to order. I ordered the veal parmesan, which was sublime. My mother had the penne alla vodka. Her pasta was so good that I knocked her unconscious and took her plate. Sure, I have to get a new mother now, but that pasta was worth it. The atmosphere is congenial with enough space for everyone to sit comfortably and the service is truly impeccable. Moreover, I?ve gone in twice with no reservations and I?ve never had a problem being seated. I cannot more strongly endorse this restaurant.

Recommends

biggfan1

Joined 5 years ago

FANTASTIC SERVICE-TO DIE FOR STEAK!!!. Lellis was the location of my bridal shower for 60 people, and they not only worked with us on price, but gave us excellent service as well. They were so helpful with coordination and doing extra little things! We had a free signature drink they served and the servers kept excellent track of people's cash-bar orders as well. The 5-course food was overall fantastic, though the spaghetti is so-so. Minestrone-AWESOME, the filet-THERE ARE NO WORDS to describe it's flavor and tenderness. it melts in your mouth! Don't expect to get in and out quick, as this is a place to sit and enjoy your food, and the food isn't a hamburger, so it does take a little bit longer than McDonlads. The ambiance is rich and elegant, but you don't feel out of place if you come casual. The guests at my shower have even been calling me for weeks specifically to comment on how fantastic the food and service and entire experience was!

I love it! Best Bridal Shower ever!!!!

Doesn't Recommend

JessicaC19

Joined 5 years ago

One of the worst experiences ever!. I thought this was one of the worst dining experiences. We made a reservation for 8pm, arrived 5 minutes early and were told it would be at least 15 minutes. Ok. Then we were seated. It took a waiter 10 minutes to acknowledge us. We didn?t receive bread until 20 minutes after that. I had to ask for a napkin, silverware, and my water to be refilled. Dinner took 1 hour and 45 minutes for our main courses to arrive. I will say that the filet was wonderful, but the remainder of courses were nothing special. Actually, I didn?t like the spaghetti at all, although my fiance did. Once we finally received our main course, we didn?t wait for our spumoni. We asked for our check and left. For the expense of this restaurant, I expect 5 star service. I believe TGI Fridays would have served us better. I would never eat here again.

Recommends

jence125

Joined 6 years ago

Great for "Quality" time with family. My husband and I have been going here for years. Every birthday and every anniversary. Although some may say that the service is slow, thats what we like. We really get to enjoy each others company in between amazing courses of food. If you want to get in and get out I wouldnt suggest this place but if you want a romantic date than this is the place to go. The food is excellent and very presentable. Ive tried just about everything on the menu and no complaints so far. The service is excellent beginning with the valet service and it continues until we have left. An average evening is about two hours.

Recommends

kamarin

Joined 6 years ago

Elegant Meal. My experience at Lelli's was fantastic. I was seated at the time of my reservation in a spacious booth. My waitresses were pleasant and informative about the entrees available. Though it is an expensive meal, I felt it was worth it because of the overall experience and the amount of food they provide. They serve an awesome minestrone, the best I've ever had. My entree was delicious and although it was served a while later, I didn't mind because it gave me time to relax, digest, and spend time with the people I came with. I enjoyed trying the spumoni and I think it added to the whole elegant, Italian experience that comes with Lelli's.