I realize everyone has their opinion, but I could not disagree more with js615. I am on my second Malibu Boat and my husband is on his third or fourth. Ron and the Skiers Pier team is excellent and I now believe Malibu Boats is as well. I was so impressed with their customer service this summer I wrote a blog entry to publicly thank them for their efforts. I mean every word I said.
My children love going to Skiers Pier and my daughter calls Ron the "banana guy" because he once shared his lunch with my kids. That is the farther thing from the "sleazy salesman" js615 mentioned.
You can read my full description of this summer's dealings with Skiers Pier and Malibu Boats on my blog page at www . web-savvy-marketing . com
Sleazy Salesman! There's a s****r born every minute, and Skiers Pier assumed I was one of them.. I have been a boating enthusiast for most of my life and love to go to boat shows. As a matter of fact, the boat that we currently have is the 7th in our family. This weekend, my wife and I went to a boat show where Skiers Pier had an exhibit. When looking at one of their boats, a salesman approached us and used sales tactics that were worthy of a plaid-sports-coat-wearing used car salesman: Telling us that the boat we bought brand new last summer was in need of an upgrade, without even asking what model we had...telling us that we bought a second rate boat...showing visible disdain when we said that we were just looking and we already had a boat...using typical hard sell, fast talk sales tactics. Overall, I'd say that my impression of this dealer's sales staff is "sleazy" at best. The funny thing about walking around the dealer exhibits at the Metro Beach boat show was that we told EVERY dealer that approached us that we recently purchased a boat and we were looking just for fun. All of them cheerfully and respectfully invited us aboard their boats, clearly knowing that someday, we might just end-up being a customer. We were so put off by their sales approach that we will never consider buying a boat from this dealer. This was our first time speaking with them face to face, but I did inquire about a boat over the phone in the past; we were considering a boat from this dealer last summer, but they took weeks to follow-up when they promised that it would take days.
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