Tanning >Sun Works Tanning
1913 Hillhurst Ave, Los Angeles, CA | Directions 9002734.105525 -118.287525
Neighborhoods: Central LA, Los Feliz
HORRIBLE customer service. When I bought my package here, the sales associate informed me that I could freeze my account if I was not going to be able to use it, and then unfreeze it when I was ready again. They also promised a free tan that they would throw in if I purchased a package that day. I knew I was going out of town and liked that I would be able to freeze the account, so I went ahead and purchased 1-month of unlimited tanning.
When I left I froze my account, and recently unfroze it and started using my sessions again. I went in again today, and the owner was working at the shop. He told me they no longer freeze accounts, that I had been misinformed, and have no sessions remaining.
I attempted to explain the situation to him, and he began talking over me, raising his voice, and arguing with me at some points.
I can understand that there was a miscommunication, but at a manager and owner he failed to educate his employees on their policy. Furthermore, his unprofessionalism absolutely BLEW ME AWAY.
There are plenty of tanning salons around, I would recommend fellow tanners NOT to support Sun Works Tanning and to give your business to a place that deserves the support.
Cool Spot – I enjoy coming here when the sun isn?t strong enough to tan or I don?t have time to sit outside for an hour.. a quick 25 minutes in one of these beds and your good to go! I would suggest using lotion for the first couple times to avoid getting burnt and then switch to a bronzer to help you get darker
BEST TANNING SALON EVER !!!!! – I ABSOLUTELY LOVE THIS PLACE !!!!! I have been going here since they first opened 12+ years ago and it only gets better every day. They just recently went under NEW OWNERSHIP which has made things 100% better. They have already added a lot more new beds. They now have 2 HIGH PRESSURE BEDS, a Mystic, 3 Regular Beds, Stand-Up, etc. They have remodeled as well and the place could not be better looking. It is so convenient not having to make an appointment due to having 2 High Pressure Beds now. The staff is amazing. They are the sweetest and kindest group of people. They make you feel like family and that you're right at home. I love this place and recommend it to EVERYONE.
best tanning salon iv been to – Iv been going to sun works tanning for a few months now and i love everything about it...it is really clean and pretty..Iv been to many other tanning salons, but the beds they use here are the best by far..Since the new management, iv seen lots of positive changes with the place and i would totally recommend it to everyone..Actually, all of my friends have already left their old tanning salons and came to Sun Works Tanning and we all love it here.
Perfect Tanning – I love Sun Works Tanning. The tanning salon is under new management and they remodeled the entire salon and it looks AMAZING!!!! I been a customer for many many years and I love that the salon is clean, the staff are friendly and I would not go anywhere else.
Best in Town – I have been going here since it changed management. Let me tell you, the difference is night and day! Not only do they treat you like matter, you get so many tanning options and quality equipment. I wouldnt go anywhere else.
Under New Management – Since the salon has been under new ownership I have noticed a dramatic change. The place looks much better. They have added more beds, the staff is much friendlier and helpfull. Great place to tan!!!
the floor tile is a dangerous hazzard – the prices suck too....
Worst Tanning place... – I tried the high-pressure bed and my skin got burn horribly... It was horrible enough that I also got a rash at night...
On the next day, I went talk to the manager about my body reaction, but she seemed more care about money than my health. I couldn't even get the money back because of the whatever policy that they have.
I've tried high-pressure bed so many times at different places before, but apparently, my body didn't like this tan place.
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