Flint >Automotive Sales & Services > Fast Eddies Oil Change & Lube
3383 Miller Rd, Flint, MI | Directions 4850342.993941 -83.729316
I have been a faithful Fast Eddies patron for the last 20 years or better for both oil changes, and Trk washes. I have used the Clio location since it opened. I went there for a wash with my 2013 trk last week. After exiting the wash, I noticed several scratches on both sides of the top of my trk that ran the entire length of the trk. I filled out a complaint form, and waited for a response. I got my response today, 4-10-14. Matt Letavis didn't even bother to call me. He had the Clio Mgr make the call. Without going into great detail, the Mgr told me they wash 1000's of vehicles a year, and have had no complaints of scratches, so it couldn't of happened there! I told him.... Well, you have a complaint now!
I think what bothers me even more is that they didn't even try to do something to keep a 20 + year customer happy. They could have said we are truly sorry. Have some oil changes, or washes on us! Nothing.... Not only have they lost my business, but the business of my entire family, which consist of 7 vehicles worth of Oil changes, and car washes, and any of my Friends I can dissuade from going there!!!! Thanx Matt Letavis, and the entire Fast Eddies Team. Way to keep your customers coming back! NOT....
Fast Eddies Oil Change & Lube – well i am suprised to read these claims. but everytime i go there they have a good sence of humor they are also very kind and willing to go through h%^# for you. and i can see the people in front of me giving them tips for doing a wonderful job HAND DRYING the windows that shows how deticated they are 2 there work. and they arnt trying to be lazy by doin a half @$$ job. so i would reccomend this car wash to anybody. (unless if u drive a lamborgini, a porche, merceades, a pimped out corvette,or a ferrari, or u got OCD!!!!)
Fast Eddies Will R@pe You!!! – My wife took her van in to Fast Eddies while I was working in Alaska. When I returned and looked at the bill I just about lost my mind: what should have been a $25 oil change ended up being $100 plus! The scared her into getting a bunch of absolutely useless and needless services.
Bottom line: FEMALES BEWARE!!! Well don't beware... Just stay away!
only drive through (worst) in owosso – two different occasions, two different vehicles. we live in owosso, so we were going to that location. both instances involved my daughter who was 18-19 at the time. first time she had oil changed there was a drip in the driveway. she questioned me about it, i told her it eas not uncommon to have oil spots after an oil change, but we would watch it. 3 days later, still dripping. i crawled under the car. drain plug was not even finger tight. took it back, reamed the managers a@#$$%%^&*())(^,got a free car wash. BIG DEAL! second trip, different car , pulled in nobody there, COOL. ( i was with her on this trip) opened the hood proceded to drain the old oil, check the air filter,etc. 5-6 employees wandering around. another customer pulls in, then another, then another. at this time all work stops on our car.every one is concentrating on other vehicles.we sit there about 30 minutes patiently. i finally ask young girl at the counter if they were short on help. all she says is no. 15 minutes later, after watching 2 cars next aisle over, and 1 behind us back out all done, i got a little upset. the only problem was the oil we requested was locked in a cage. nobody knew where the key was, or who had it. an explanation was not offered in 45 minutes of waiting. the problem i see here is no adult supervision at this location. been there many times for car washes on all my vehicles, they do a shi&^@%$&y job!!! refuse to go there anymore. wish ther was a better one located out here.
bad service – I went to Fast Eddies on Pierson Rd. in Flushing and got the worst service ever at an oil change place. I was charged almost $25.00 and had nothing but an oil change. I'm not even sure they changed the filter as they keep trying to sell me more stuff, like better oil, and an air filter. They refused to acept my coupon from last oil change stating I went over a few miles or didn't get full service. I said the price list on the wall said $19.95 not $25. and was told that there were extra charges for installing and disposing of oil??? A few days later I seen a sign outside the business stating oil change for $17.95. Also my tires were low on air and they didn't even tell me I could get air for them. I will not go there again
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