Portland >Restaurants >
Pizza >Red Tomato
149 Bristie St, Portland, MI | Directions 4887542.863712 -84.887591
Mon. - Sun. 11am - 9pm
Treated very poorly – I used to regularly go to the Red Tomato. I enjoyed their grinders for almost a year. I however will never return after the way I was treated tonight.
For the 2nd time in 3 weeks I was shorted 1/2 a sandwich, (Order and paid for 12in only got a 6in). The first time, and honest mistake I could easily over look it after they made the order correctly. The 2nd time I decided to bring it to their attention and inquire about what is going on. What I encountered I would never have expected from anyone.
The employee was immediately hostile, going as far as to say "You got what you paid for now, what do you want?" I replied that it was inconvenient that I had to wait an extra 15 min for them to make 1/2 a sandwich while the rest of my order grew cold and i wanted to prevent this in the future. His reply was most shocking and I quote "This isn't McDonald's sometimes you need to wait". I was shocked this clearly isn't a way to treat a customer. I replied that if this is the way they treat their customers I would never return here again. I was completely shocked by his response. "Good, I don't need a customer like you, if you are not satisfied with your service here go across the street to Little Caesars".
I suggest you all do as he suggests and find another place to dine, I will never come back after being treated this way.
Great Sandwiches! – The Red Tomato makes one of the best sub sandwiches I have ever eaten. The bread is amazing and the sandwiches are very filling. Once you eat there once you are definitely going to go back again.
Best hot subs around – I love this place. The service is great, the food is even better. I love it. I wish everyone could go there and see how it is made, and done.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Red Tomato on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.