Lansing >Dry Cleaning & Laundry Services > Maurer's Sanitary Cleaners
2815 E Saginaw St, Lansing, MI | Directions 48912-423942.741004 -84.512845
Had a small house fire in June of 2013 in which we needed our curtains cleaned from smoke damage. When we got the curtain valances back they were in tatters! The woman at the office tried blaming the destruction they caused on the age of the curtains (which were just over a year old). She then told us that this is the risk you take when you have your curtains cleaned! It is now September of 2013 and they refuse to respond back from phone calls from our insurance company or myself. The cleaning of the curtains cost well over $200. I wouldn't recommend them to my worst enemy.
BEWARE....horrible customer service. Called to speak to the manager Ann four times, stopped in twice...no response. I have been going to Maurers for over 10 years and told the clerk I will never go back and she said, "Ann won't care"...
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