Riverside Cafe

(269) 763-9481

420 E Capital Ave, Bellevue, MI | Directions   49021

42.444162 -85.014126

Open Hours

Mon. - Sat. 6am - 7:30pm;Sun. 6am - 3:30pm

 
Restaurants, Delis And Delicatessens, American Express  more

More Payment Methods: Discover, MasterCard, Visa

Neighborhoods:

less
 
 

Reviews for Riverside Cafe

Doesn't Recommend
1.0
over a year ago

Bad Customer Service. – Lost business over a cup of coffee!!

Went to this restaurant this morning for breakfast. My husband ordered a cup of coffee with his. He couldn't even drink it. He asked me to taste it, and it tasted like the bottom of the urn. When the waitress brought our breakfast, we mentioned that he couldn't drink the coffee. The waitress totally ignored the comment, didn't apologize, didn't take the cup away, and didn't ask my husband if she could bring him something else. She just walked away, and from that point on, dissed us. When we got the bill, I noticed we were over charged, and being charged for the coffee. I called the waitress over and asked her to explain the bill. She had over-charged for my breaksfast, and she had charged for the bad cup of coffee. She corrected the bill for my breakfast, but told us we must pay for the coffee. She said she considers it a matter of "personal choice" and she cannot take it off the bill. I asked to talk to the owner, and she said she is the owner and walked away. I said, "Fine, we'll pay for it, but we won't be back." She said "fine". So, over a cup of coffee, she loses customers and has bad publicity. When my husband went to pay the bill, I asked her did she not care about word of mouth and she said, "yes, I care". I told her that for an owner of a business, I thought her customer service skills were poor, because she could have offered my husband something else to drink, or even a fresh cup of coffee, that we would have been happy to pay for. She then said, "Well, I would take it off the bill now, but I'm sure it wouldn't make a difference to you!" Actually, what would have made a difference, is if she would have made that offer at the table, and offered to get my husband something else to drink, instead of giving us a discusted look, and snubbing us. The food was decent, and I really liked the Sausage Gracy. So, over a cup of coffee, we will never go back. (Go to Coachlight in Olivet for the best!)

 


Not rated yet
1 Vote
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Riverside Cafe to Citysearch

Do you have a review of Riverside Cafe on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Riverside Cafe review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Riverside Cafe page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Riverside Cafe on Citysearch