4675 W River Dr NE, Comstock Park, MI | Directions 4932143.048421 -85.656848
best popcorn and service ever – Fresh, sweet, salty, and yummy. Grand Rapids Popcorn has it all. If you have a certain flavor you love, I bet GRPC has it in popcorn! Always fun and always something new. Stop in for yourself and experience the delicious flavors. You will be amazed at the goodness. Friendly smiles and yummy samples!
Unprofessional, bad product, will never go back – Having an organization with a "no return policy" is an acceptable business practice today. However, when the organization deals with foods or other consumables, a difference should be made between "refund or exchange".
A product I purchased with good faith and an expectation of being able to consume the product instead turned out to be a product that was less than consumable. The product had a terrible odor and a disgusting flavor. The product was clearly and unmistakeably not fit for sale or consumption.
When I entered the building, I was expecting to be able to return the product quickly and easily. Instead I was greeted with a standard cookie cutter "I'm sorry. We don't accept returns unless you have your receipt". The product I had in my hand was nearly full, the bottle completely clean, and all I was asking for was to exchange the product.
Never in a million years did I expect to be treated as if I was attempting to defraud a business and have the most rude, unprofessional behavior directed towards my presence in the store.
I directed a fax to the company with my phone number expecting someone to contact me promptly----I received silence. Nothing at all came from this company.
I am sure I can find somewhere else to purchase my various "popcorn needs" whether it be locally or via internet. Rest assured, I will never recommend this establishment to anyone who expects to be treated fairly and professionally.
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