Wyoming >Veterinary Services > Animal Medical Center Of Wyoming
2330 44th St SW, Wyoming, MI | Directions 49519-426342.884612 -85.722477
M-F 7:30am - 6:30pm, Sa 7:30am - 3:00pm, Su 5:00pm - 7:00pm
Thumbs Up to AMC!!!
My young and frisky 11 month old cat, Charlie, suffers from Heart Disease. He is my first to raise/care for on my own, and so I've grown very attached to him. I brought Charlie in for a minor visit to our vet about 10 weeks ago when I learned that he was in congestive hear failure.
Every time I had visited AMC before I was able to recognize that they were a very capable and professional staff, but since this particular visit I'm sure I've lucked out with the very best veterinarian team around. My vet, Dr. Kelly Cavanagh is absolutely OUTSTANDING! After breaking down with the news of my sick kitten, Dr. Cavanagh not only walked me through the options, but also gave me great emotional comfort during my distress. She has called me numerous times just check up on him, and has even lent me her personal email address to contact her in case of emergency!! Dr. Cavanagh even used the AMCare Fund to help get Charlie the care he needed! I can't say enough good things about Dr. Cavanagh - she has truly made these awful circumstances for Charlie MUCH more bearable in more ways than one.
I must also mention that the front desk staff is wonderful! Always friendly and professional. Best of all, they make me feel so welcome every time I stop in. Not only do they recognize me and remember my name - but they remember my cats name, as well!
I grew up with a couple of family pets, and I have never experienced such wonderful care. If you are someone who considers you're pet as part of the family, I certainly recommend the AMC. They will make you and your pet feel right at home every time.
One word: Awesome. I have used many vets in the GR area over the years, and AMC is the best I have experienced. Our vet, Dr. Kelly Cavanaugh, has been wonderful. She has done everything possible to keep my elderly dog Chance healthy and has even called me out of the blue just to see how he's doing. I have used the grooming and boarding services and have been very satisfied with those services. The staff at the front desk are all great, but Brittany and Kate have been especially kind and helpful. During a recent hospital stay (me, not my dog),
the AMC staff took care of Chance until I was discharged from the hospital, doing many things that were above and beyond what would be expected in such a situation.
I would definitely recommend them, they were very helpful and answered all my questions. I was seen right away and didn't have to wait once I got there, the prices were very reasonable compared to other places that I called. I will be continuing to go there with my puppy for the remainder of his care!!
Boarding has gone to the dogs! – I used to be a happy and loyal client of the Animal Medical Center's Vet and Boarding for years, and frequently brought my pets there as we travel a lot, but in the last year or so I have noticed a serious decline in the care given and the quality of staff in the boarding area.
There used to be a wonderful gal named Laura that always took excellent care of my pets in boarding, anticipated their needs to a T and was very organized, friendly, mature and professional no matter what the request. She had an obvious love of animals, was educated on animal care, and had a very special bond with not only my pets I noticed, but all the others in her care.
I always felt so confident in leaving my "babies" there when I knew she was in charge.
Lately, since she left, the rest of the staff in boarding seems very unorganized, ignorant of animal care, immature, unable to carry out simple instructions, and frankly, a few of the young girls that I've had experience with are actually rude! Amazing the difference that one person can make on a whole operation.
After a few experiences like that I have since started going to another area boarding facility...and Vet!
Too bad that Animal Medical Center got lucky with one competent staff member and can't intentionally attract and keep more associates like that.
Seriously Not Recommended – Although Dr. Carron is a great vet and Stacy is a great groomer, the administration is terrible. Their prices are too high compared to other local clinics and they have some serious policy issues. They see themselves as the greatest clinic ever and actually look down upon other clinics in the area. I had done business with them for four years. I've always given them positive feedback on their website. And just one time, I leave negative feedback regarding their high prices and Peggy in administration closes my account and sends my pet's records to me. They can't take criticism well at all. That is not a professional way to treat a client. I would not recommended using them, unless you want to spend more money for the same services you can get with other local clinics.
Response to "Greedy" – This post is slanderous and irrational. The LVTs at AMC are ALL graduates of accredited LVT programs and licensed by the state of Michigan and nationally accredited. It is obvious you do not have an accurate grasp of the medical issues at hand here. In addition, it is the policy of most accredited veterinary hospitals (the top 12% in the nation) not to authorized prescriptions for on-line pharmacies, given the widespread fraud involved in the online pharmacy industry. Since the veterinarian's relationship is with the patient/client, this is the only source authorized to take possession of the prescription. After that, it is up to the client to determine who they trust to fill the Rx with authentic, not counterfeit drugs. Our practice is committed to practicing quality medicine, so this is part of our assurance to our clients that they get real medications. If that does not fit your goals, another practice is certainly a good move for you. Your comment about "high school dropouts" is legally slanderous, couldn't be further from the truth as we generally hire only the top graduate of any given licensed accredited program. You may want to retract that unless you don't mind being investigated and prosecuted.
The Best Veterinarians in Town! – This clinic is amazing, I'd never take my pet to another clinic. They treat your pet like family, their prices are very resonable and I recommend them to everyone. Not only is the staff great, the facility is beautiful, clean and doesn't look or smell anything like the usual vet clinics. If your pet is a part of your family and you want great care go to Animal Medical!
Greedy and don't really care for the pet..worse vet ever! – I pretty much live a stress free life.. but dealing with this Wyoming, Mi Vet is always a lesson is extreme frustration.
They have unqualified tech help. My cat had to have a hernia operation twice because of simple practices that were ignored. No real care for the pet... they just want to nickel and dome you to death. Never got a call back from the manager after I had to pay for two of the same operations...the second operation would not have been necessary if the vet tech wasn't some high school drop out.
I tried to get a simple subscription faxed to an online reseller.. but they wouldn't do that. They made me drive in .. pick up the subscription and snail mail it to my online reseller? No matter that my pet needs the medication NOW... and not after I have to snail mail in my subscription to an online reseller like 1800Petmeds.
Dealing with this Vet for the past two five years+ has been by far my worst experience of all time. They are just terrible money hungry vultures.. and it shows greatly.
Best veterinary hospital in GR-area !!! – By far, the Animal Medical Center of Wyoming is THE BEST animal hospital in the greater Grand Rapids area.
They are a fully accredited AAHA Hospital, and all of the staff - from the client care, front desk staff to the veterinarians are top-notch, extremely friendly, and they ALL take the time to do a thorough exam and more than willing to explain what's going on. The owners encourage advanced training of their employees.
Some vet practices label their client care staff as Licensed Vet Techs when they are not. AMC Wyoming's LVTs are truly licensed. Also, this hospital is fair with prices and does NOT "push products or services" that some do.
I've taken my pet family to AMC Wyoming for years, and their care has ranged from major surgery to grooming. ALWAYS impressed with their level of care and compassion.
AMC Wyoming is also very community-minded, and modest without the need to have their name in lights, so to speak.
Do NOT hesitate to bring your pet to AMC Wyoming !!
NOT RECOMMENDING FOR BOARDING SERVICES – I used this business more than once to board my dog . My veterinarian does not do boarding and referred me here for boarding services. My experiences here were both consistent and sufficient in depth to have formed an opinion.
REVIEW OF THE BOARDING SERVICES ONLY.
I am strictly a customer reviewing a business. I have nothing against anyone at the business, nor do I know any of the staff personally. I was treated fairly by the staff and management. Everything I am relating here has already been shared with the owner of the business.
The front office staff (the gals at the "counter" and answer the phone) are well trained. polite, organized, efficient and friendly. The physical customer care area is very nicely decorated. They seem to use very up to date technology.
Each time I brought my dog for boarding I was impressed with the front office staff.
Each time I picked him up, I was disappointed by the back office staff and apparent lack of professionalism.
The last time my dog was boarded there, it was for almost two weeks. When he was picked up I sensed that he had been stressed. Apparently he had barked so much that he had laryngitis. His bark could hardly be heard. It took nearly 5 days for this to resolve itself.
Even though I had paid to have him bathed, he smelled of both feces and urine each time he was picked up. It didn?t matter if he was boarded two days or two weeks. It was the same.
He went to be boarded as an outgoing, friendly dog, and came home as a cowering, shy stranger. His friendly demeanor, inquisitive nature and playful personality had changed dramatically. I have to believe that his treatment as a boarder was much less than the professional image portrayed at the front counter.
As a result of my experience, I will not board my dog at this business again. I also would not recommend this business as a place to board a pet.
REVIEW OF THE BOARDING SERVICES ONLY.
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