5370 S Division Ave, Grand Rapids, MI | Directions 4954842.866301 -85.663500
if you wanna leave with a smile – I have been dealing with them for almost 10 years and they have always been courteous and have dealt with my problems effective and effeciently and if they cant fix it they almost always try to provide me with something else they have great customer service I have had one issue where the owner his self apologised and corrected. I do believe they need a tv in there waiting area for the customers to view oh the best part if your waiting they offer you water and candy :)))
Dont do business with them !!!!!!!!!!!!!! – Bought some product from this place on 11-28-09, product was defective so returned it on 11-30-09, checked my account and the money was not returned, called them and they gave me some bullshit line that it was done on there end and I should give it more time, I gave it time and then called them back, they said that I would see the refund in 5-7 days, well we are going on a month and no refund, They are very rude about returning my money and now when i call they will not return my phone calls. They asked it the money was going to brake me, It is the principal of the matter not rather the money is going to make or brake me. They are stealing money so check your bank accounts, and credit cards when you have return from this place they maybe scaming you like they are me. And the sad thing is it was the manager that did my return and sold me the product, he will not even take my phone calls anymore.. I give them a big fat 0 for rating. Don't buy stuff from this place, Iam not the first to be ripped off they have done this to my friend also. If you want to keep your money go else where.
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