8151 Auto Dr, Riverside, CA | Directions 9250433.927656 -117.416269
Neighborhoods: Presidential Park
Far beyond the best customer service I've ever received. Not only did the salesperson Nick Hassan go far beyond his line of duty to make sure my son and I were cared for while the loan was being processed, I'd highly recommend this dealership to all my friends and family because of their personalized attention plus exceptional service.
I presented a very difficult case for any car salesman. After shopping for over 2 weeks, I found Bill was able to give me the very best price and the very best advice I could get. Never discouraging, just letting me know the challenges he was facing with my particular situation, and was still able to help me out. Bill and his team of Adam, Shannon, and Nicole were always wonderful to me on the phone. I will be happy to bring my business back to them any time. Big Thanks to all of them! I love my brand new Avenger!
I purchased a new 2013 Challenger last weekend. Our salesman was originally Jason. However, he had to take care of family business, so we were referred to James Burgess. James was a very pleasant person to work with. There was never any pressure, he was honest, and made us feel very comfortable with him. Each person I had contact with was very nice. I purchased the vehicle for the price I wanted to pay. It was by far the most pleasurable experience I have had purchasing a vehicle. I would recommend James to any person interested in purchasing a Dodge. I will definitely go back when I am ready to purchase a RAM truck.
Moss Bros. in Riverside was great! :-) Everyone was very friendly and answered all my questions promptly. I was very satisfied with my purchase, and everyone's efforts.
The GM, Bill, and his staff were very helpful in my purchasing my new Dodge Journey. They were excellent. I would like to thank Chris for showing me how to use the U connect. He did not make me feel like I had no technical knowledge. Bill took the time to explain the flaw in the paint, and came up with a very workable plan to fix this small issue. Tommy in Finance, explained clearly about the financing and explained to me the value of an extended warranty without any pressure to buy. The Journey is better than what I expected.
My experience at Moss Bros. was beyond pleasant. The entire crew was extremely courteous and went above and beyond to ensure all me needs were met. I was greeted by Carl, who, from the beginning, answered all my questions in a professional and friendly manner. The entire team: Carl, Wallie, and including the Finance and Sales manager, did everything in their power to ensure I went home in the vehicle I wanted, with the payments I wanted. Best customer service I've had in a very long time. Two thumbs up!!!
All the people at Moss Bros. Riverside was very nice. I didnt feel pressured into buying a car, and my salesperson was very honest and tried his best to help me in any way possible. At the end of it all, I drove off the lot with the car I wanted. A brand new Dodge Charger!
Best experience I had on buying a car. No B.S. just strait up answers on every question I had. Was in and out and on the road with my new ride
My husband and I were very impressed with the salesman we had. He really went to great lengths explaining everything to us, answering our questions, and telling us all about the car we purchased. He gave us lessons on how to use all the great instruments (bells and whistles, as my husband like to say). So, Wally, thank you for your courtesy and making us feel comfortable. In fact everyone at Moss Bros. was friendly and helpful. We would definitely recommend Moss Bros. as a dealership to go to and purchase one the many choices of cars that they have.
Moss Bros was very pleasant. The staff was very professional, not as "pushy" as most sales personnel, but calm, steady and efficient. I appreciate the professionalism and the efficiency, it makes the wait worth it! I hope our relationship will continue this way. Thank you Moss Bros.!
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