St. Paul >Veterinary Services > Fort Road Animal Clinic
1284 7th St W, Saint Paul, MN | Directions 5510244.921954 -93.134999
Neighborhoods: West Seventh
Think twice... – Please do not take your animal here for any kind of surgery. My 6 year old Dachshund died from surgery complications because of an anal gland removal surgery performed here. It was supposed to be a simple thing, we asked many, many times if they were comfortable performing it and were told they do it all the time.
When we picked him up after the surgery the bruising was extensive (some bruising to be expected with any surgery, but this was a lot). After two days of oozing/smelling wound we brought him back and had him checked out again. Dr. Goodell wanted to wait a couple more days to see if it would start looking better. Not convinced with this plan of action we took him to the emergency room at the U of M, where they immediately discovered a very significant infection and rotting/sloughing skin and also that his colon was perforated in two locations, which caused fecal contamination of the surgery site and the massive infection.
To make a very long and sad story short, we tried everything to save our dog. We spent over $12,000 and two months at the U of M vet center (awesome people there by the way), trying various things to save him. But in the end, it just wasn't meant to be, we had to put him to sleep.
If your dog needs surgery, PLEASE take it to the U of M and not Fort Road.
The BEST! – I cannot believe these posts. Mark has been our vet for nearly 25 years now and he is absolutely one of the best. I travel 40 minutes to get to him and I wouldn't have it any other way. He has soooo much experience and has a lot more knowledge beyond "just giving shots" like one review says. That is just plain absurd! I've had every emergency that a pet owner can possibly have and Mark has always been there for us. One review talked about a cat's tail getting caught in a door and how Mark amputated when he didn't have to. I had the same amputation done to my cat under the same circumstances and for the pain the cat was in, it had to be done because trying to save the tail would have been an excruciating process for the animal. Mark doesn't believe in just throwing medicine down into your animal just so he can charge ya tons---some people appreciate this and others---based on the negative reviews----interpret it as being "limited in his knowledge" or "not caring". His credentials are the best---he knows his stuff. He can basically just look at my cat, listen to what I have to say, and know what is wrong....he doesn't have to do all the expensive tests and traumatize the animal further. His experience is phenomenal! And there have been MANY times where he has said, "No charge, this ones on me." Sure, he isn't Jesus---every vet loses animals----albeit sad, it's a part of the job.....it's happened to me, too When an animal can't speak, we have to make good educated decisions based on what we see and sometimes it doesn't work.. It doesn't mean that Mark is negligent...he's human. These review are extremely unfair. OF COURSE another vet is going to say, "Well I wouldn't have done that....." So if you don't like Mark, then don't go-----it frees up the slots for when the rest of us want appointments.
Think twice before you go – Several years ago my do had an obstruction (where she ate a few foreign objects) She didn't pass them right away but Mark assured me they would pass. Well they didn't, by the time he did surgery she was so weak she didn't survive the recovery. I blame myself for trusting him and not taking her to another Vet. I will never make that mistake again.
Love Fort Road – I've been taking my animals to see Dr. Gooddell for atleast 20 years. He's very nice and knows his stuff while his staff all knew my dogs named and cared about them too. My cat which was an outside cat lived to be 22 years old and my two dogs (chihuahuas) lived to be atleast 15 until they got sick with a heart condition that chihuahuas are known to get. I now have 2 new dogs and i still go to Dr. Gooddell and always will.
My dog died because of them – We had been going to fort road animal clinic for years. We brought every pet to this place. At first, everything was ok because it involved simple check-ups and shots. Then, our dog Nickie started to get sick, her paws were dry and cracking, and she had some dry spots near her nose and eyes. We brought her to the clinic, and they made it seem like it was our fault she was like this, because we didn't bathe her enough. They ended up giving us medicine, and told us to put some cream on her paws. After a few weeks of her not getting better, we took her to a different vet, but it was too late. The other vet had said the medicine they gave her was for a bladder infection, which she did not have. They did testing on her dry spots, but her immunsystem was shoot, and we had to put her down. If we would have went to this doctor in the first place, we probably would still have our dog to this day.
Dr. G is a wonderful vet! – We have been taking our animals to Dr. Goodell for almost 3 years now on a friend's recommendation. What I like about him is that he is a bit more "country vet" than city vet. He always lets us know what our options are for treatment, including the most extreme (expensive) options, but he is pragmatic about quality of life issues and understands that not everyone will spend thousands to keep their elderly cat alive when they are suffering. He is careful, however, to make sure the correct decision is being made when confronting life/death issues. We have lost 2 pets in the last couple of years, and his counsel was honest and non-judgemental.
When we first started seeing him, our boxer had a tumor removed from her foot. At our last vet, she had a similar procedure done and it cost us $1500.00, so imagine my surprise when we received a bill for only $500.00 from Dr. G! He is a a wonderful vet at a great value.
my Dog got expensive with Mark – I had been going to Fort Road Animal Clinic for about 2 months. I made numerous appointments. Mark was trying to get a handle on my dogs health on a ailment with his skin. He assumed it was an allergy. He treated it as that. After the first visit I had made about 3 appointments and my dog was not getting better. I spent about 550.00 on all those visits. On a day I could not get my dog into his office, I took my dog to a different Vet. That Vet diagnosed him with sarcoptic mange and treated him. The regiment took 2 weeks to get some progress. Not to mention only 49.00 dollars for the visit and then 80.00 for the prescription. For 129.00, my dog is now moving forward to recovery and I am releived I have a answer. Some maintenance needs to be done. My dog suffered for 2 months when he did not have to. Mark Goodell's office was expensive because he did not want to admit his limitation on knowledge of diseases. He maybe o.k for vacinations and a neutering but other ailments he is not very good. I can see what people mean he is expensive. It's not his standalone pricing. its the fact of numerous appointments because of misdiagnosis that gets expensive.
Tried it – After reading the reviews I thought I would give the benefit of the doubt. 3 weeks ago I ran into paying 150.00 and honestly never was told what he was doing till done. Then walked out and paid right away, was surprised about the price, not to mention I really do not know what he did. My dog was still ill till I brought him else where. My dog was barking when there so the Vet did not really touch my dog. The reviews that are positive maybe true but so are the bads ones. I did end up paying him for no cure and had to shell out more money to a vet who actually knew what was wrong. I do want to mention the vet at fort road did not know what was wrong, but gave medicine anyways. Pretty much a let down for my dog and me.
My pets love Fort Road Animal Clinic – I've been using Fort Road Animal Clinic as my vet for years. I've always been satisfied with the cleanliness and presentation. In my experience they are well priced. The staff is personable and cares about my animals and their health. They know their clients by name, and patients as well! It is nice to walk into a place and feel welcomed by a simple greeting and without stating your name, they know who you are! Most importantly my animals love the staff and doctors, and vice versa. I highly recommend their services. Give them a call, they would love to meet you and your furry friends!
PS Angie the receptionist is new, give her a break Mr. Negativity
Dont Make The Mistake I Did – I ran across this profile 2 weeks ago and I just had the feeling that people are being mislead. Whether honest people believe Mark Goodell is good for thier pet or the office is writing the reviews I don't know. This was my experience with Fort Road Animal Clinic. I wished I had a computor at the time of my visit with Fort Road Animal Clinic or I would of wrote this earlier. I did bring my cat to Mark Goodell 2 years ago and I will not do it again. I do remember it was hard to get an appointment and when I did, Mark did not say alot of what was wrong and just gave a prescription. At that time when I attempted to make an appointment after a month or so and mentioned my cat was still sick, the staff on the phone seemed uninterested. I did end up going to another Vet and now that Vet retired. Since it is impossible to ignore bad experiences. I think it important to know the truth that Mark Goodell has some fallbacks.
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