St. Paul >Automotive Sales & Services > East Metro Towing
10967 Clark Rd, Inver grove heights, MN | Directions 5507744.790619 -93.040797
Neighborhoods: Greater East Side, Hillcrest
Best Service – THANKS FOR TOWING MY CAR TO FREEWAY FORD GREAT JOB!
WORST TOW COMPANY EVER! – I would NEVER suggest East Metro Towing. My insurance company, Progressive, uses this company as one of their local service providers. When my car broke down just the other day, Progressive dispatched them to tow my vehicle. It has now been well over 36 hours and East Metro Towing has still not yet arrived to tow my vehicle. Now East Metro Towing will not answer their phones and seem to let everything go to their voice mail. They keep providing update statuses to Progressive letting them know it will be another 2, 3, or 5-8 hours until they can get to it, but after 36 hours they have still failed to tow my car or even give me a call as requested. Progressive is now in the process of taking the steps to remove them as an approved service vendor. I understand it can be busy during a winter storm, but don’t commit to 3 hours if you can’t deliver in 36 hours.
Not ver truthful – Called several times as to when they would come...always "another 15-20 minutes" well after 3 and 1/2 hours they actually came and were all in a grumpy mode that they had so much work.
Get a life and new job!
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