8449 Joiner Way, Eden Prairie, MN | Directions 5534444.850708 -93.432121
Awesome and Honest! – Took my very old 99 Explorer in to this shop for the first time last week after another shop told me I needed things fixed that I was not sure about-had to get that 2nd opinion! The owner, Mike, reviewed each item carefully and called me with the good news that I just needed one thing fixed-a tie rod! I was relieved as I didn't have much $$ to spend. He explained that he needed to align the car as well but htrew that in for free as he was aware I was short on funds. I was very very happy to say the least. I felt like he listened to me and knew what he was doing. The car rides great now and it didn't cost me even 1/20th of what I was quoted elsewhere. I will be going back to this shop. It is a fast paced place but I felt like I was listened to and my questions were answered about what needed to be done. I found a new place I really like!!!!!!
Great work - Great Price - No Problems – I have used Mike for both my cars recently. He and i talked about what needed to be done and when I could expect it. He did everything he was supposed to - on time - and for a fraction of other service centers.
disorganized - won't get back to you ... – I agree with John121... mike used to be good but he is totally disorganized now ... called a couple weeks ago - scheduled time to drop it off ... he had it 4 days and kept telling me he would get to it and never did - got tired of waiting and picked it up after 4 days. Mike now has several young guys working for him and I think is in over his head. He is good and honest but he does not follow through or get back to you so good luck if you leave your car with him. I won't be back anymore and I used to like him.
Worst experience – I called this person 10 days back and he gave me appointment for 10 days later and asked me to drop the car before 9 AM. I dropped the car at 8:45 AM and left the place. I was waiting for the callback till 1:30 PM. I called and Mike lift the phone and telling still they didn't touch the car. It will take some more time. I went back to shop at around 5 PM and he said you have to come back by Monday. Its pretty disappointing and frustrating. I never recommend anyone to go to this mechanic. I would like to give him 0 rating. Awful..very bad experience....
From good experience to pretty bad – We've taken our cars to Holman for some time and, generally, things have been fine. But recently I had to rethink things.
They remounted a tire that had a slow leak, and the tire completely failed the next day, resulting in a ruined tire. No one could find any problem with the tire -- later, I found out that the rim had some corrosion that needed to be removed, corrupting the seal -- and Holman wouldn't accept any responsibility for the tire failure.
Instead, they returned the tire to distributor for a credit, even though there was nothing wrong with tire.
Honest Shop with Great Prices! – I took my Honda to Holman for the first time based on other reviews on this site. I've had some bad experiences with several Citysearch "top rated" shops, so I'm always a little skeptical when I try a new mechanic. I'm so glad I gave Holman a chance!!! I finally found a good, honest, reasonably priced mechanic in the Twin Cities! Holman fixed exactly what needed to be fixed and didn't try to sell me anything I didn't need. Their shop is small, so they can't always get you an appointment right away, but it's well worth the wait. I would highly recommend this shop to anyone!
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