12905 Ridgedale South, Minnetonka, MN | Directions 5530544.964861 -93.442898
Mon- Friday 10:00am - 8:00PM
Sat. 10:00am - 5:00pm
Sun. 12:00pm - 4:00pm
Neighborhoods: Plymouth - Wayzata
Horrible customer service – I purchased a wig at the Merle Norman store in the Knollwood Mall, St. Louis Park. The woman who sold it to me was polite and helpful. I was told the wig could be trimmed by a qualified stylist which is what I did (bangs only). The bangs stick out due to a defect in how the wig is tied. I brought it in to the manager who proceded to cut and thin it to the point that it is now unwearable. She would not give me a refund or exchange it and she also charged me for the haircut. She was rude and very aggressive. This is the worst customer service I have ever had. I left there in tears. I will never set foot in their store again. There are two other Merle Norman stores in the Twin Cities, Roseville and Woodbury. I received great customer service at both and found their selections to be better as well.
Great Products! – My skin was so dry until I stopped in at Merle Norman located in St. Louis Park, MN. The sales reps there were so helpful and found a product they thought would work best for me. It sure did work and I have tried a lot of other products with no success! I highly recommend this store for their great service and products!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Merle Norman Cosmetic Studio on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.