970 County Highway 10, Spring Lake Park, MN | Directions 5543245.122740 -93.246515
These reviews? Not my experience.
We had a great trip, but this company is beyond comprehension. We were placed in a 5+ year old, tired RV with bad shag rugs and really not that clean and 92,000 miles. If you can deal with the older gentleman, he is super nice, BUT did not show us how to use the canopy, how to hook up the black/gray water drain or how to run the generator. No big deal. The RV community at parks is pretty helpful and we figured it out.
On return, it was raining hard. "Steve" was so rude, but we figured, no big deal.
Next day I get a call from Steve shouting at me on the phone claiming we owed for a chipped windshield. Are you kidding? I explained that I had no idea or knowledge of a chip. Bob retorts that I am so "stupid" that I doubt I would have even noticed if I had. He claims he didn't see it since when we returned it, it was raining. Dinged $30 and taken out of our $500 deposit. So what, move on.
When I called to get an itemized copy of the damage fees taken out of my deposit, says he will mail. (Never came.)
My spouse calls. Same rude treatment this time from "Petra".
Here's the bottom-line. So unprofessional. So rude. We paid them plenty and in the end, I wouldn't have cared about the charge had Steve been polite. Cannot recommend.
We rented a motor home for a 17 day trip in June-July 2012. Good service, the equipment worked very well and the instructions were very thorough and helpful. People were courteous and were very responsive to the many questions I had before the trip. Would definitely rent from them again. Also since it is a family owned business, there is a different ambience about it!
Great family owned business-Very helpful and professional – Every year we rent a travel trailer here. They are VERY Good. Trailers are clean, and they are professional and thorough with safety. I highly recommend.
Excellent – Nice vehicles and very nice people! Can't seem to get more than one star on this review site! 4 Stars for sure!
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