Edina >Beauty > Juut Salonspa Edina
2670 Southdale Center, Edina, MN | Directions 5543544.881791 -93.324000
I've been coming to Juut for years and overall I've had good experiences. The front desk staff can be hit or miss; some are entirely pleasant while others make me feel as if I am bothering them by simply waiting to check out. I'm an Aveda loyalist and love to products are services for hair. The scalp massage and calming tea before a haircut makes it worth the trip!
Great service! I see Riley for my color/highlights and she does a fantastic job...always friendly and top notch work. Highly recommended!!!!
I have long hair, and had a Great Cut, and Blow Out on a wednesday night from Joel In Edina...He was really nice, and gave me beautiful hair! He also told me that he loves long hair, and did not try to cut my hair all off. He gave me a nice trim without overdoing it! I Loved it!
The Salon is gorgeous inside! They give you Aveda Tea, and have great music playing!. I went to Katie for Color, and it was Superb! The two of them talked together with me before the service, and really made my look happen!. I felt like a queen! The Desk were lovely, and the whole experience was amazing! I will be back!!.....
Great Color and Waxing experience – I decided to go to Juut because I wasn't completely satsified with the previous salon I had been going to. I went from blonde to brown and Haley did an excellent job. It's holding well and I really like it. My hair is also much healthier because of the color too. I also had my brows tinted and waxed by Rachel and they look very pretty. 100% satisfied!
Juut salon spa-Edina – The worst place for a hair color....I decided to give this salon a try after I saw their website which raved about their staffs' expertise & experience . They all seemed very convincing & very impressive in pictures..I first consulted with their master level colorist. It took her 4-5 hrs & to give me somewhat the right color. The cost was $ 165.
I dont mind spending the money if the job is done right.
The manager seemed very rude & kept giving explanations & just blamed the whole thing on me..
The lack of politeness,customer service ,apologies & of course THE horrible color are making me write this review.
Pedicure – I have had several pedicures with few at the $70 price range which was the price at Juut. There was nothing new, different or better for this pedicure. Little massage, no foot masques and little exfoliation. When I asked to have my nails clipped shorter she said that she was unable to do that. Poor customer service. Very poor value for the price.
A wonderful stylist - others not so much!! – I decided to come over from Rocco's and give Juut a try. I brought a photo of a hairstyle I loved and Leaux cut it perfectly on my first visit! She is an absolute sweetheart and makes you feel so comfortable. She listens and offers suggestions to help you get exactly what you want. I highly recommend her. However, a couple of other employees were not as friendly and two of them walked directly in front of me several times as I sat waiting and didn't as much as glance at me. No smiles, nothing. This was my first impression of the salon and luckily...they had Leaux to change a negative into a positive. The receptionist was friendly but a pregnant sylist and the person stocking shelves were certainly not. It was as if I weren't even there. I had to give you a four rating because of this. A simple smile goes a long way!
worst pedicure that i have had – <y feet were kept soaking in water for too long. the therapist said she would be back in 10 minutes but took much longer as she had gone off to wax someone's eyebrows. When she returned she put on gloves to proceed with the pedicure, without first checking if i was allergic to latex. my skin was red and irritated. This is a $80 pedicure and with gloves on it doesn't feel like a spa experience. The therapist said that they didnt have the color I usually wear (claimed that they never had such a color) and then proceeded to put on a difeerent shad of white without my approval. She was running late for another appointment.
I talked to the manager and she offered me a complementary pedicure on Saturday at 9:00. i showed up and the manager said that the therapist would be wearing gloves for the pedicure and that this was standard practice. I know this isnt true because I have had pedicures there before and also because when the therapist had gloves on for my previous pedicure, there was another therapist who was dong someone else's pedicure without gloves on. I explained that she should have at least had the courtesy to call me in advance because this was the issue in the first place. I would not have had to drag myself there first thing in the morning. I walked out without getting the service.
Their prices are high and service quality is poor. I believe that they discriminate based on color.
Best haircut in my life! – I (female) have short dark hair with blonde streaks and am very particular about my haircut. I got the absolute best haircut of my life from Mike Kattner. Every hair was just in the right place and the shape was just ...terrific.
Worst eye brow wax – Beth did a horrible job on my brows. I made her stop after she did one. I did not want her working on me anymore. Beth is the lead esthtician. She seemed indifferent to my distress, maybe a little amused, as did the manager. I will never go back to any Juut after how I was treated.
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