Ballwin >Pet Services > Country Acres
739 Weidman Rd, Ballwin, MO | Directions 63011-420738.615598 -90.498852
Office Hours Monday - Friday 9:00 am - 5:30 pm Saturday 9:00 am - 4:00 pm Sunday 2:00 pm - 4:00 pm Closed Daily 1:00 pm - 2:00 pm We will be closed for pick-up and drop-off on major holidays.
Very Caring Staff – I have a 10 year old Great Pyrenees that is completely blind. I boarded her for a long weekend for the first time in Saint Louis. Since she is old and blind I worry about her and want her to have special care. The staff was great and took exceptional care of my baby. I also had her groomed there and they did a great job. The facilities are clean and the staff is very caring and truly cares about you and your pet.
Country Acres Pet Resort – This place is AWESOME! I love bringing my dog here. It is a sweet family owned kennel. Very clean. Very personal and intimate. I have a good rapport with every employee I have come in contact with. The groomers do beautiful work on my Maltese and can tailor their services to whatever I ask. The prices are very affordable and Country Acres offers a variety of extras and options. I have even taken advantage of their new "playcare" (how cute!) program and my pup loves it!
Not great – This place charged quite a bit for 3 dogs on a short weekend. Everything is an extra cost except food & water. Even a playtime is an extra charge per dog. My old boarding place (out of town since I moved), would have charged a little less and included playtime, and would have been returned in the shape they arrived. The facilities looked clean (of what I saw), but all of them returned with a foul odor and one even had a tick. I work in the veterinary industry and it was always considered unprofessional to return a dog dirtier and/or smellier than they arrived even if you have to take time and cost to bathe or just rinse them off. The customer service was ok for the most part.
Great service, friendly employees – I used to take my pets here until I moved away from St. Louis. It's a great place. Possibly a little more expensive, but the service and care that your pets receive is definitely worth it!
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