Ballwin >West County Honda
15532 Manchester Road, Ellisville, MO | Directions 6301138.592752 -90.569292
M-Sa 9am-9pm, Su Closed
Beware the thieves – I did business with these people when they were Stephen Vincel and I liked them then. However the new owners are not even close to the former. My sister in law bought a car from them 2 days ago and they tried to tell her the price was bottom line and then the tried to give her $500 off she refused and once again they tried the same offer only phrased differently- like we can't do math. In the end she got the price she wanted but the finance people rushed her through and would not even listen to her when she wanted to go through her credit union. They stuck her with a 5.87% loan when she could have had a 2.7% loan if the rude hurry up credit boy would not listen. Do not deal with these people they will screw you.
Fantastic Sales Staff- Very Friendly & Courteous! – Everyone in the market for a new Honda should most definitely visit West County Honda! The sales staff was very professional, friendly, & couteous. Each step of the buying process, from test drive to the moment I drove off in my new car, was catered to my every automotive want & need. I recommend this place to everyone and plan on returning for my next vehicle purchase down the road! Thanks so much West County Honda, love the car....!
Best Sales Consulting Staff in St.Louis – I am a recent college graduate and was looking at new cars with my parents over the weekend. We spent days scouring over used cars lots and wasting time with pushy salesman, until we arrived at West County Honda. We were greeted firsthand by a Honda Consultant and my parents were treated to free coffee, water, and snacks! The entire experience was very pleasant and we felt very comfortable purchasing the new 2012 Honda Civic Si. The car has surpassed my expectations and I love my new sporty civic! I suggest everyone make it a priority to stop by West County Honda and test drive the new Honda's, they are AWESOME!
Good experience – I normally don't write reviews but I felt obligated to after I came accross all of these negative reviews. Perhaps people are more likely to write negative than positive reviews because they expect excellence or these reviews were done by the competition. I had a good experience with West County Honda. They kept their word and had the best price on a new Honda Oddysey. Also, I believe I dealt with Bill, the old guy with the spikey grey hair, and he was great with us. Also I will use my real name, MItchell Davis, to show I am not a plant.
Warning! Stay away from West County Honda. – Yikes! This is definitely not the old Steven Vincel Honda. Buy or have your car serviced elsewhere. I wish I had read the reviews here and elsewhere before I took the slimy plunge.
Total crooks - how do they get to wear the Honda name? – DON'T GO HERE! We've never been to a more crooked dealership! Our leasing representative actually changed the numbers on our paperwork after we signed the deal. CHANGED THE NUMBERS! What a CROOK!
When we caught it, the sales manager refused to correct the error. The guy still works there - he probably got a special sales commission. We had to hire a lawyer and file a complaint with Honda.
Hands down the worst car dealer in Missouri – You should be very careful dealing with these people. They will tell you one thing and then do something completely different. We spent the better part of six hours trying to buy a car. I have never been so jerked around as I was with these people. The owner and his staff lack the skills necessary to run a business. So if your treated this way up front just imagine what it will be like to get your car serviced. Oh by the way don't bank on getting a return call from either the owner or the finance manager.
worst customer service..worst dealership ever – The sales people there need to take special lessons on something called Professional Ethics and basic lessons on not saying LIES
Reasons to avoid them
1. They LIE LIE and LIE about everything.
2. They know nothing about treating a customer right.
Stay away from them.
DO NOT BUY FROM THIS DEALER – Pay attention to the title of my review. They will lie to you again and again.
BILL lied to my face with my wife present and other salesmen. I guess I should not get too specific (I meant to say: BILL, the spikey white-haired lying salesman will rip you off).
Please, save yourself the trouble and avoid any 'deals' that this dealership will use to lure you in.
DO NOT BUY FROM THEM!!!
Worst car dealer I've ever dealt with – This is one of the worst car dealerships I've ever been to. They will repeatedly try to add in hidden fees, throw curveballs at you, promise one thing and do another, and overall just treat you like crap. Trying to reach anyone to do anything results in a head-ache as they always are in "meetings" or have places to be. Open until 9 pm they say? Only if they can steal some of your money as you walk through the door. I've had to even consider getting a lawyer with how bad they are. DO NOT BUY FROM THEM.
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