Overland >Tailors & Alterations > Sun's Wigs & Alterations
9158 Overland Plz, Overland, MO | Directions 6311438.686893 -90.360164
Neighborhoods: Saint Louis, Overland
Lace wigs manufacture from China – Dear my friend ：
This is Chris, sales manager from Nature Lace Wig factory. I'd like to take this opportunity to introduce our company and products, with the hope that we could co-operate in the future.
We are big wig manufacturers in China, we have a lot of human hair full lace wigs, front lace wigs, synthetic front lace wigs and hair extensions in stock. Also we can do toupee and closures and other hair products by custom order according to your requests.
In order to improve our business, we are having discount policy recently, that is $5 discount each wigs when you order more than 10 wigs each time, we will give you the discount for your first trial order. Also, we will open American account（Well Fargo Bank）t for our USA customers to pay for us, in that way , you can save a lot of handing fee for payment.
Hoping for your message.
THIS ISN'T HUMAN HAIR!! – AFTER VISITING NUMEROUS SHOPS IN ST. LOUIS IN SEARCH OF A HUMAN FULL LACE WIG... I CAME HERE... THE LADY WAS SO PROFESSIONAL AND HELPFUL IN PICKING OUT MY UNIT... I SPECIFICALLY ASKED FOR A 100% HUMAN UNIT AND WAS DIRECTED TO WHAT I THOUGHT WAS "THE ONE" I'D BEEN SEARCHING FOR ALL THIS TIME... SHE WAS VERY HELPFUL IN HELPING ME TRY ON AND SELECT THE RIGHT COLOR... SHE EVEN CUT THE LACE AND TRIMMED THE LENGTH FOR ME AFTER I DECIDED ON ONE... SHE ASSURED ME THIS UNIT WAS 100% HUMAN HAIR... I TOLD HER I WANTED TO WEAR IT CURLY FOR MY UPCOMING COLLEGE GRADUATION BUT SHE SAID "NO, NO... ENJOY THE STRAIGHT HAIR FOR A WHILE... IT LOOKS GOOD ON YOU"... AFTER PAYING DARN NEAR $200 FOR WHAT I THOUGHT WAS A 100% HUMAN LACE FRONT WIG... I LEFT THE SHOP ALL SMILES...
WHEN I GOT HOME I DECIDED TO PLAY AROUND WITH MY UNIT TO SEE HOW MANY DIFFERENT STYLES I COULD COME UP WITH... WELL, NEEDLESS TO SAY, I STUMBLED UP ON THE TAG INSIDE OF THE UNIT WHICH READ "MICROACRYLIC FIBER JAPANESE ORGIN MADE IN CHINA"... I QUICKLY GRABBED MY LAPTOP AND GOOGLED THE FIBER... AND SURE ENOUGH... IT IS A SYNTHETIC FIBER!!! MEANING IF I PUT A CURLING IRON TO IT... THE WIG WOULD BE DESTROYED... THAT EXPLAINS WHY SHE WAS SO KEEN ON ME WEARING IT STRAIGHT AS LONG AS I COULD BECAUSE SHE THOUGHT BY THE TIME I CURLED IT, SHE COULD ACT AS IF I DIDN'T PURCHASE THE UNIT FROM HER (BY THE WAY, SHE DIDN'T GIVE ME A REGISTER RECIEPT... ONLY A CREDIT CARD RECIEPT... GLAD I PAID WITH IT INSTEAD OF CASH)
I AM GOING BACK TOMORROW AND HOPEFULLY IT WAS AN HONEST MIX UP AND SHE EXCHANGES THIS SYNTHETIC ONE FOR A 100% HUMAN ONE... IF NOT, I WILL BE CONTACTING OVERLAND POLICE DEPARTMENT... I'LL UPDATE ONCE I VISIT HER TOMORROW ;-)
Happy with the experience – I was thrilled with the service I received from Sun. Service was reliable and professional. I will definitely return.
good selection and service – nice selection of wigs and good service. I asked about the return policy and Sun informed me there was a no return - no refund policy ( she has this in bold letters on a poster behind her counter ) . She informed me that a wig cannot be cleaned enough to be considered sanitized without destroying the wig. It is a personal item by missouri law and cannot be resold. Makes sense to me. The last thing I want on my head is something that has been on someone else for god knows how long.
GREAT SELECTION AND PERSONALIZED SERVICE – I WENT TO 3 OTHER STORES IN ST.LOUIS AND HIGHLY RECOMMEND SUN'S TO ANYONE WHO WANTS PERSONALIZED, KNOWLEDGEABLE SERVICE AND A GREAT SELECTION. I HAVE A MEDICAL CONDITION AND SUN WAS MORE THAN SYMPATHETIC TO MY DISEASE AND WENT ABOVE AND BEYOND MY EXPECTATIONS.
I Feel Cheated – This establishment is run like it is in a third world country. The Refund policy is that you don't get back your refund and you can't choose something else inside the store. If you've paid down on one item that's already in the store and would like to choose something else instead, you're not allowed to and you lose your down payment. I don't know of any other consumer oriented business that's operated in this manner.
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