1235 S Laclede Station Rd, Webster Groves, MO | Directions 6311938.570738 -90.339446
Monday 07:00 - 08:00, Tuesday 07:00 - 08:00, Wednesday 07:00 - 08:00, Thursday, 07:00 - 08:00, Friday 07:00 - 08:00, Saturday 07:00 - 05:00, Sunday CLOSE - CLOSE
Neighborhoods: Marlborough, Saint Louis
We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.
Good management – The first time I went to this place, I thought it was like one of those quick lube places where you pull your car through. I pulled around back and proceeded to get very angry and frustrated as I waited for them to open the overhead door for me. I went to go into the office, but realized after walking into the building that I had walked into the garage area where all of the technicians were and I was supposed to park my car and go in the front door for service. I think all the times I drove by the place before, I had thought the front door entrace area was just a place where they sold car rims.
Anyway, although I probably looked like a complete idiot, the staff was very courteous and did not try to take advantage of my stupidity.
The last time was there, I noticed a small red scratch on my car after I got it home (consistent with a red tool box). The manager had me bring the car back to look at it and then offered to cover the cost of buffing out the scratch at a local auto body facility. Although I would have rather not have had it happen at all, I thought the manager handled the issue very professionally.
From what I have seen, I would like to see them continue to grow in the St. Louis area.
Great Service – My husband and I have been taking our autos to Dobbs on Laclede Station Road for around 20 years. They have always offered us outstanding service. Rarely have we had to wait very long for a repair and they always fix the problem the first time. Plus they always honor their "fixed for life" guarantee, which can be a real benefit for car owners who keep their cars several years. Even after we moved a few miles away from this Dobbs location, we continue to take our cars there due to their excellent service and their helpful employees and store manager.
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