Kirkwood >Lawn & Garden > O K Hatchery Feed & Garden
115 E Argonne Dr, Kirkwood, MO | Directions 6312238.581334 -90.405782
Mon. thru Fri. 9:00-5:30
Neighborhoods: Saint Louis
WHAT A HORRIBLE PLACE!! It was like a tornado went through here. An utterly disorganized mess and despicable attitudes towards customers. A very short guy with a mustache was working there. He was talking to customers as if he had contempt for them. Stay away from here at all costs.
BEST CUSTOMER SERVICE – I found this store when I was looking for fish food and bird seed. They had both of these items and in sufficient quantity to handle many customers. Not only did they have the feed, but many, many other items as well. Most anything for your garden, pets, wild animals, fountains, chemicals, all in one great little store. They have many buildings, but I have no idea what they have in them. As far as customer service, I ordered two 50# bags of fish food and two 50# bags of bird seed. They had been placed in my pickup truck before I even left the store. I never heard the clerk call for a carry-out, but they were carried before I even knew it.
WORST CUSTOMER SERVICE EVER!!! – I came to make a few purchases and upon entering, the saleswoman (blond, glasses, 50-60 yoa), was extremely dismissive. She offered no assistance and did not even acknowledge me upon entering. Usually when in Kirkwood, I receive great service from the local shops, but this place was horrible and inexcusable. When questioning on products she had a major attitude and was rude, short and inappropriate. I would travel 100 miles before returning to this place.
a Trip to the Past – I drove by this store for years and never understood what was inside. I thought it was only for farmers with big animals and I had none so never went inside. Then I needed to buy an animal trap for the predators attacking my cats and not only do they carry these wire caged traps, but they have 1000s of other fascinating, cool items one can use around any suburban home or garden. Plus, the inside had the feel like I was in an authentic country store from 100 years ago. Narrow aisles, stuff piled high, maybe even a wood floor - not sure as my eyes we trying to inventory the volume of merchandise and wondering what all could i buy to make my life easier. Lots of tools, gadgets, even some cooking things -- things you'll say "wow I had no idea this was still being made" or "I remember seeing this in my grandma's garage decades ago". It's worth a visit even if you don't think you need anything.... just good to know this place exists for the odd ball thing you must have. Staff is old-time friendly good-ole-boys (and gals). Have fun!
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