5926 S Lindbergh Blvd, Saint Louis, MO | Directions 6312338.521029 -90.345449
Neighborhoods: Saint Louis, Green Park
YOU BOUGHT THE CAR NO LONGER OUR PROBLEM!!!! – I recently bought a 2010 Dodge Journey from the pre-owned lot. It was late on a Friday night ..we had signed all the paperwork and were ready to go. Got in the car and there was a white foggy substance on the interior og my gauge panel. We alerted our sales man and he said that they would take car of it to bring it in the next day. So Saturday ..the next day we call the dealer so we can bring it in he says the detailer is not there today bring it in on Monday. There was also some touch up painting that needed to be done. Go in on Monday they do the touch and tell me then I need to schedule an appointment with the service dept to get the gauge cover cleaned. At this point I am irretated. The same week my car start making a ticking sound take it in to get it checked and get glass cleaned. They tell me the rocker arm is bad an needs to be replaced that is under warranty ....FINE. the proceed to tell me the glass is stained and the whole cluster needs to be replaced. About $500... I need to talk to salesman because it is not covered. Talk to salesman who talks to manager and tells me they will do NOTHING...I want to speak to the manager he takes me back. Manager tells me after arguing with him and him tell me IF I WANTED IT TO LOOK BRAND NEW I SHOULD HAVE BOUGHT A NEW CAR. mind you I just paid over $18000 for this vehicle. BUT IT IS A USED CAR SO YOU GET WHAT YOU GET according to his place. He agreed to try to find a new piece of glass and to give if a few days and call him directly. FUNNY THING STILL HAVE YET TO HEAR BACK FROM HIM. I have called and left him messages numerous times. THIS HAS BEEN THE WORST CAR BUYING EXPERIENCE EVER. WOULD NOT RECOMMEND THIS PLACE TO MY WORST ENEMY! NO COSTUMER SERVICE SKILLS AND RUDE MANAGER!
S. County Dodge Sucks – I purchased a Certified Pre-Owned Dodge from S. County. This vehicle was supposed to undergo a 100+ point inspection and be CERTIFIED for hassle-free use for up to three months (not a very good warranty, but nonetheless). Less than one week after purchase, I brought the car back to the service department because the brakes are so loud that it is embarrassing to drive. The service department says the car needs new brakes and rotors all the way around but the dealership won't pay for it. Certified? Certified BullSH*T is what it is. DO NOT BUY FROM S. COUNTY DODGE!!!
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