4500 Telegraph Rd, Saint Louis, MO | Directions 6312938.481682 -90.303983
Mon - Thurs 8am to 9pm
Neighborhoods: Saint Louis, Oakville
Rude staff and horrible service – My mother and I both got our hair cut there during their back to school special. Our haircuts were on different days y different stylists and both of us are extremely unhappy with how our haircuts came out. I just asked for a shoulder length cut with layers and angled bangs. My hair is so uneven and there are lines with each layer. She also cut my bangs completely wrong and too short so there is no way of fixing them. I have been happier with my cuts and beauty schools and custom cuts. I thought because Glow was running a Special I would try them to get a more professional cut, but I was wrong. The staff is also very stuck up and make you feel uncomfortable. When my mom was asked where she usually got her hair done and she replied Custom Cuts. The employee stopped and looked at another employee and snickered. That was super rude. I definitely do not recommend going there. The servives are definitely not worth there expensive prices.
Ignore the riff raff and try for yourself!!! Amazing! – If you want a relaxing experience give them a try! I have been a client to scandals for many years now and have always been pleased. It hurts me even as a client to hear people trash talking the place that houses so many wonderful employees. Sure they may be negative "hireez" at times, but they sort them out! Then they are left with only the most loyal! Which is not only a benefit to them, but also to YOU!!! Think about it... if someones loves their job and is loyal to them they will be just as loyal to you as thier client and take pride in thier work. If some salon goers weren't so catty there would never be a bad thing said! I think the true problem of negativity resides in the person who holds the grudge long enough to write thier bad review. Its sad that it could actually make someone feel good to talk bad about something or someone! They are the real problem here! The salon is a must try!!!
An Unfortunate Situation – While no one can argue that Scandals has had its fair share of problems, the company has perservered and has continued to offer stylists, massage therapists, estheticians and nail artists a place to grow their careers. It is unfortunate that while we all share a passion for the salon and spa industry, there are some that would set out to sabotage the careers of others because of a grudge that is held against ownership or management of a former employer.
With a hair department that has a combined
The fact of the matter is, some of those "wonderful people" that were former friends and co-workers, deserve the chance to build a career for themselves at Scandals Day Spa, as others have been allowed in the past. No matter your thoughts on current owners or managers of the company, the careers of those still employed at Scandals Day Spa shouldn't be jeopardized.
I sincerely wish that those no longer working at Scandals Day Spa, no matter the reason, experience nothing but success in the future, and I only hope that they are now able to allow those still employed at Scandals, to experience the success that they deserve as well.
As for the concern regarding our "new and inexperienced" employees, I would like to point out that in our Esthetics department, we have a combined 29 years of experience in the industry, in the Nail Department, 37 years of experience, in the hair department, 20 years of experience and in the Massage department, over 12 years of experience. I hope this gives those that question the capabilities of the current staff at Scandals some ease that we are more than experienced and trained to handle all of your beauty needs.
It makes me sad... – It's really a shame that business makes people act this to each other. Scandals has been through some tough times, and yet we continue working to provide employment for a number of people in the industry that we love.
What I find so sad is when people leave a company, as we know happens all the time in the beauty industry, and start trash talking that company.
It makes sense that when you quit or get fired from a company you may hate the owner and/or manager, but what about your "FRIENDS" at that company? Do you not realize that while you are busy trying to put the hated owner out of business you are also jeopardizing your "FREINDS'" employment, and their ability to provide for their families?
I can say, as one of those hated managers, that I have NEVER told a lie to a guest, not that a person has moved out of town when they didn't, and not that we had problems with an employee when we didn't.
It would be nice if we could all just move on and build our careers in the new directions that we are all pursuing, and let those we've left behind do the same.
Talk of financial problems and downsizing to smaller place – Don't know for sure what's going on there, but the product shelves are bare, people seem out of sorts and familiar faces keep disappearing. It appears now that the majority of their employees are new and inexperienced. For the money they charge I want experience and professionalism.
WASTED THREE YEARS OF MY LIFE – After spending three years of my life learning the craft of hair design, I was let go of my position because I refused to sign a contract that would prevent me from working in the area, and supporting my family. I have now overheard the management telling my guests over the phone while in my company, that they had a problem with me, makeing me sound horrible. other guests have phoned me to tell me that they said i quit.
Cant keep their stories straight, when the truth is that when you disagree with their business ethics, which I have kept my mouth shut for way to long, and speak up about being treated unfairly, YOU GET LET GO!!
But in all fairness, they did me the favor,because I can go back to doing what I LOVE!!!!
Not worth your time nor money – Talk about unprofessional. Twice, twice I dealt with this place. The first time was on a gift card, good service, manicure, but terrible customer service from everyone else. At one point someone left crying. Very confusing to see while trying to relax.
No big deal though since I was happy with my mani.
The next time I booked with the same girl only to figure out that she had moved on (which the girl on the phone sounded like she wasn't happy at that fact). So I booked with another young woman. Very expensive, but I like to find a routine.
I ended up waiting 30 minutes in the little receptionist area where apparently all the action goes down. I would say I was upset for the wait, but the entertainment kept the time flying. The older manager or whoever she may be, proceeded to hunt down almost every girl in the room, tearing into them. If you lost sight of her you could still hear little outbursts of anger and whimpers coming from the staff, it was downright frightening. I was in some weird drama film.
When I actually got my mani/pedi it was fine, but the girl doing it look like she just went through Hell and back.
The bottom line is that the place is a mess, the service is ok, but it is silly atmosphere with no sense of professionalism or customer service. Good for a cheap laugh, but for the price I would recommend steering clear of Scandals and avoid the embarrassment.
Prices are very high, Natalie is fantastic, manicure is a joke. – I have been going to Natalie for about a year now. She is fantastic! Great hair cuts. VERY nice. Prices are outrageous. The first 3 times I walked out with a bill close to $200. One thing you have to be careful about is that they really push the products. You go to the counter to check out and there is something there that your stylist recommends. The first time I felt obligated to purchase, then I wised up. I got a manicure with a friend of mine and it was really, really, really, bad. They don't even soak your nails in water. They claim that they absorb the moisture and then the polish doesn't stick...hmm... My cuticles were not done well and my French manicure chipped the next day. I have never gone home and removed a French manicure within two days. I had even talked my friend into going out and pampering herself...usually, these are very relaxing. I was embarrased and felt bad that I talked her into it. My friend's polish had bubble spots in it and it didn't look like her cuticles had been touched. Needless to say, I am returning to my other place that charges you $20 instead of $55 and you get a fantastic job. Natalie is the only thing taking me back there. I highly recommend her!
Cara has miracle hands! – I met Cara while she was still in school and will follow her across the country if I have to. My skin has never looked this good, and people are asking me if I lost weight or changed my hair. I barely even have to wear powder and foundation after one of her facials, and ever since she has opened my eyes to glycolic peels, I swear I see less wrinkles. She is so warm and sweet, keeps me informed about the best products for my skin, and is so well educated about makeup and skincare. I can't wait to have her make me beautiful for my wedding day.
Thank you Cara, you have a client for life!
Rude, conceited, overated..... – I had heard much ado about Scandals as one of the premiere salons in the area, so when my assignment from my editor was to write a review, I was needless to say, excited....and then disappointed. It was not so much the services as the attitudes. Evidently they are aware of their reputation...and it has gone to their heads. So not to duplicate my article in full, I will keep this brief. My haircut was acceptable, my color was ok (although it is fading much quicker than I am used to, I believe they use a very popular and common American brand, as opposed to the far superior Italian which I am used to) and I had an above average massage. I simply sensed so much elitism and arrogance in the air from the time I arrived up until when I left and they tried to initiate an utterly ridiculous policy of scheduling a series of appointments for me over the course of several months. I was insulted by the assumption that they had been so fantastic that I would need to plan my year around them. I will leave you with this "at least my magazine footed the bill."
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